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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Responsive

5
Fast and got the answer I was looking for. Reviewed on: 17th March 2021

fast easy to understand service.

5
I am not very good on computers but I found cora very easy to navigate and was pleased with the result. Reviewed on: 17th March 2021

GREAT SERVICE

5
PLEASE KEEP IT THAT WAY GREAT SERVICE Reviewed on: 17th March 2021

Helpful

5
Cora was Very Helpful indeed was impressed Reviewed on: 17th March 2021

Always helpful

5
They are with you straight away and deal with your every need Reviewed on: 17th March 2021

Answer questions straight away

5
When I message on a number of occasions I always get my queries dealt with promptly Reviewed on: 17th March 2021

The quickest and easiest change I could have hoped for!

5
Not much to say, it was well handled and easy. Well done! Reviewed on: 17th March 2021

Quick, did the job.

5
Normally chat functions are frustrating, but this did exactly what I needed, quickly and easily. Reviewed on: 17th March 2021

Excellent quick and easy to use

5
I had a query about a debit card - answered my query in seconds and dealt with it ! Reviewed on: 17th March 2021

Easy to use and quick to help

5
I wouldn't usually use this kind of service but I would again and I'd recommend to others Reviewed on: 17th March 2021

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