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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Very quick and easy to follow

5
It was very quick easy to understand the reply to my question Reviewed on: 17th March 2021

Not impressed

3
It makes a payment very time consuming Reviewed on: 17th March 2021

Brilliant

5
query answered very quickly with correct information Reviewed on: 17th March 2021

Cora.

5
Quick & efficient service given each time Reviewed on: 17th March 2021

change of address

5
excellent service really quick and easy to do was so much easier than i thought it would be. Reviewed on: 17th March 2021

Online Banking Superb

5
Natwest online banking is quick and easy to use Reviewed on: 17th March 2021

Very quick and helpful advice

5
Very helpful and efficient advice Reviewed on: 17th March 2021

Customer Services using AI Tech

5
My experience with Natwest AI Customer Service agent showed its commitment to information innovation and enablement, giving Natwest competitive advantages over its rivals. Reviewed on: 17th March 2021

Excellent

5
Took 2 mins to get the answer and problem sorted Reviewed on: 17th March 2021

Very clever and easy to use.

5
Very good. Sorted out my problem fast and clearly Reviewed on: 17th March 2021

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