Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Always helpful

5
They are with you straight away and deal with your every need Reviewed on: 17th March 2021

Answer questions straight away

5
When I message on a number of occasions I always get my queries dealt with promptly Reviewed on: 17th March 2021

The quickest and easiest change I could have hoped for!

5
Not much to say, it was well handled and easy. Well done! Reviewed on: 17th March 2021

Quick, did the job.

5
Normally chat functions are frustrating, but this did exactly what I needed, quickly and easily. Reviewed on: 17th March 2021

Excellent quick and easy to use

5
I had a query about a debit card - answered my query in seconds and dealt with it ! Reviewed on: 17th March 2021

Easy to use and quick to help

5
I wouldn't usually use this kind of service but I would again and I'd recommend to others Reviewed on: 17th March 2021

Very quick and easy to follow

5
It was very quick easy to understand the reply to my question Reviewed on: 17th March 2021

Not impressed

3
It makes a payment very time consuming Reviewed on: 17th March 2021

Brilliant

5
query answered very quickly with correct information Reviewed on: 17th March 2021

Cora.

5
Quick & efficient service given each time Reviewed on: 17th March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs