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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

Review NatWest Group - Cora: Digital Assistant now

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NatWest Group - Cora Digital Assistant reviews (6061)

Very easy to use

5
Changing my home address was so easy and saved me making a trip to a branch during these Covid times Reviewed on: 16th March 2021

Online response

5
Quick response to my question with the details on how to resolve the issues. I would recommend both the service and Cora Reviewed on: 16th March 2021

online support

5
Very clear communication and my enquiry was quickly dealt with. Reviewed on: 16th March 2021

Automated help online

5
So easy to use , gives automated options so you don't have to type anything out and gives you the relevant information Reviewed on: 16th March 2021

Splendid service

5
Nice and easy dealing with you. Thank you Reviewed on: 16th March 2021

Concise fast service

5
Excellent experience My query about a duplicated card payment to buy an item on line was dealt with quickly and concisely. All the relevant information that I required was made available to me and I was left clear as to where I stood and what to do next. Reviewed on: 16th March 2021

Quick and easy

5
Easy to follow but possibly a tad fast. Reviewed on: 16th March 2021

Cora - excellent!

5
Easy to navigate, good range of options. Didn’t have to wait. Reviewed on: 16th March 2021

giohappy with the service my answers quickly.No hassel

5
happy with the service provided.No issues. will try what i was asked and see if i can succeed Reviewed on: 16th March 2021

Very quick to respond to queries

5
I used the chat for a query and they answered straight away Reviewed on: 16th March 2021

Review NatWest Group - Cora: Digital Assistant now

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