Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.89
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

giohappy with the service my answers quickly.No hassel

5
happy with the service provided.No issues. will try what i was asked and see if i can succeed Reviewed on: 16th March 2021
Mrudula Patel's avatar
Mrudula Patel

Very quick to respond to queries

5
I used the chat for a query and they answered straight away Reviewed on: 16th March 2021
Michelke hills's avatar
Michelke hills

The very helpful Cora

5
When I wanted to address a transfer between my accounts, Cora made the process very speedy and easy. I am impressed! Reviewed on: 16th March 2021
Dr. Amanda Visick's avatar
Dr. Amanda Visick

Fast and clear

5
Understood what I needed very quickly and the service was efficient. Reviewed on: 16th March 2021
Qonita Nur Khairunnisa's avatar
Qonita Nur Khairunnisa

Pleasantly surprised

4
I’ve used Cora a few times and have found it to be a very useful service Reviewed on: 16th March 2021
Hamish Shaw Stewart's avatar
Hamish Shaw Stewart

Efficient and easy service

5
I needed to change my correspondence address and it was done quickly and efficiently. Reviewed on: 16th March 2021
Hilary Byrne's avatar
Hilary Byrne

Superb service

5
My query was answered quickly and efficiently Reviewed on: 16th March 2021
Mal's avatar
Mal

Drop Down Menus

5
Drop Down Menus with very clearly defined criteria, enabled me to access the advice I required very quickly Reviewed on: 16th March 2021
Jennifer 's avatar
Jennifer

Change made easy

5
Cora has made what I expected to be a huge change process into a speedy exchange almost childlike in its simplicity but not in efficiency. Reviewed on: 16th March 2021
christine Jackson-Hayward's avatar
christine Jackson-Hayward

Miss A Morris

5
Always ready to help quickly and always polite. Reviewed on: 16th March 2021
Andrea Morris's avatar
Andrea Morris

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill