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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

very helpful adviser

5
helped when business manager not available to resolve the issue Reviewed on: 15th March 2021

10

4
All good, good service, must be options for cancilation Reviewed on: 15th March 2021

Change of personal details

5
Easy to deal with and hassle free Reviewed on: 15th March 2021

So real!

5
Really feels like I am dealing with a real person. Reviewed on: 15th March 2021

Easy to navigate and efficient

5
The change of address option was very user friendly and fast. Reviewed on: 15th March 2021

Cora - super easy!

5
I had a simple question that required a simple response, which is exactly what I got from Cora! Very swift and really easy. Reviewed on: 15th March 2021

On line banking

5
New the answer straight away was very simple after told how to do it Reviewed on: 15th March 2021

Cora sorted out my problem in less than 5 minutes

5
Natwest and cora could not get any better than that. Brilliant service today. Many thanks. Reviewed on: 15th March 2021

Excellent

5
Very easy to use and constructive support provided Reviewed on: 15th March 2021

Easy to use

5
Very easy to use the Chat on the system and also very quick. Reviewed on: 15th March 2021

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