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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Easy and quick to use

5
All query done in seconds, most impressed Reviewed on: 15th March 2021

Wow, super quick accurate answer!

5
Immediate answer, clear and accurate response, easy to use if you are familiar with instant messaging chat...good job! Reviewed on: 15th March 2021

Quick and easy to use process

5
At a time when it's difficult to speak to someone and you go through different layers of responsibility this process has proved very easy to use and with excellent results. Reviewed on: 15th March 2021

Great service

5
The use of apps for customer service means no waiting in long telephone queues. Great help. Reviewed on: 15th March 2021

Fast and easy transaction

5
Everything is on point. Didn’t have any issues on updating my address Reviewed on: 15th March 2021

Accounts are secured and properly taking care of.

5
Transactions are quicker with good customer service Reviewed on: 15th March 2021

Very helpful

5
Very happy with the information I was given Reviewed on: 15th March 2021

easy steps

4
Once I asked the app for help it was easy to do Reviewed on: 15th March 2021

Good service

5
Answered my query immediately and accurately Reviewed on: 15th March 2021

Good service

5
Wxelent service and good service Reviewed on: 15th March 2021

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