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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
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NatWest Group - Cora Digital Assistant reviews (6061)

Speedy change of address

5
I have spent most of the past 2 days changing my address and 'Cora' was by far the most efficient and quick. Reviewed on: 11th March 2021
Mrs Rae Bates's avatar
Mrs Rae Bates

Effortless banking

5
During the pandemic, visiting the bank was a strain on everyone concerned. On line is so easy & hassle free to do. Reviewed on: 11th March 2021
Ernest Andrew Etches's avatar
Ernest Andrew Etches

Super quick efficient help

5
Used several times to solve problems quickly. So efficient and saves so much time on hold which no one lives for Reviewed on: 11th March 2021
Anon's avatar
Anon

Very useful

5
Fast & easy to use. Use of preset responses helped make it easy to use Reviewed on: 11th March 2021
Carolyn palluster's avatar
Carolyn palluster

Great interface. Clear and concise.

5
Didn’t even have to find where to find Cora, just clicked and was directed right there, my question answered and dealt with in no time at all. Reviewed on: 11th March 2021
Jaz's avatar
Jaz

Easy, fast, nlooking forward to savingo problem

5
I liked the preset info. No waiting for assistant to type etc Reviewed on: 11th March 2021
Lu Saunders's avatar
Lu Saunders

Amazing

5
I was unsure on how well I would be able to solve my issues, due to the current situations, however the system "Cora" made it super easy and very quick. Reviewed on: 11th March 2021
James's avatar
James

Most helpful online instructions

5
I wanted to re activate a dormant ISA and the online help was clear and concise Reviewed on: 11th March 2021
Malcolm Price's avatar
Malcolm Price

Quick and easy help

5
Change of address details carried out in less than a minute Reviewed on: 11th March 2021
Phil M 's avatar
Phil M

Simple and easy to use

5
To get a simple cahnge to your account done this works wonders. Saves time not waiting in long phone queues. Reviewed on: 11th March 2021
Jarek Johnson's avatar
Jarek Johnson

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