Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Extremely helpful

5
When I needed help I immediately got back detailed and helpful answers Reviewed on: 12th March 2021

Brilliant service

4
Always helping in every way they can Reviewed on: 12th March 2021

Quick and easy

5
Everything sorted quickly and everything was so easy to sort out Reviewed on: 11th March 2021

Please very rude

1
I need all this blocking please Reviewed on: 11th March 2021

Nono

5
Am happy to use NatWest Bank and ur hospitality and Good kinds of for costumer Reviewed on: 11th March 2021

quick easy and to the point

5
Look at the title for what I mean Reviewed on: 11th March 2021

Speedy change of address

5
I have spent most of the past 2 days changing my address and 'Cora' was by far the most efficient and quick. Reviewed on: 11th March 2021

Effortless banking

5
During the pandemic, visiting the bank was a strain on everyone concerned. On line is so easy & hassle free to do. Reviewed on: 11th March 2021

Super quick efficient help

5
Used several times to solve problems quickly. So efficient and saves so much time on hold which no one lives for Reviewed on: 11th March 2021

Very useful

5
Fast & easy to use. Use of preset responses helped make it easy to use Reviewed on: 11th March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs