Paid advertisement
Smart Money People Logo
Newsletter

NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Took the hassle out of changing my address details

5
I changed my address within a minute, quick and easy to use. Reviewed on: 12th March 2021

Easy Step by step

5
Cora : fast and easy way to solve problems thanks Reviewed on: 12th March 2021

very helpful

5
clear & helpful advice very pleasant manner Reviewed on: 12th March 2021

Very helpful

5
Always get the answers I need hardly ever have to be put through to someone Reviewed on: 12th March 2021

Good bank

5
Always there when I need help or I dont understand some things Reviewed on: 12th March 2021

Accessible , friendly, fast, confidence giving.

5
I am always astonished at how easy and friendly your service is, Reviewed on: 12th March 2021

Extremely helpful

5
When I needed help I immediately got back detailed and helpful answers Reviewed on: 12th March 2021

Brilliant service

4
Always helping in every way they can Reviewed on: 12th March 2021

Quick and easy

5
Everything sorted quickly and everything was so easy to sort out Reviewed on: 11th March 2021

Please very rude

1
I need all this blocking please Reviewed on: 11th March 2021

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs