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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Great online customer service

5
Very good customer service and easy to understand. Reviewed on: 12th March 2021

Quality Service in a click

5
Using Cora was a joy and so simple. Real time responses so thank you! Reviewed on: 12th March 2021

Brilliantly easy!

5
Easy to use quick to respond and all at my fingertips. Reviewed on: 12th March 2021

Simplicity

5
Screen prompts are to the point and helpful with hyperlinks to relevant forms. Reviewed on: 12th March 2021

satisfied customer

5
they are alway happy to help, both online or in store Reviewed on: 12th March 2021

Fast and efficient service, always helpful

5
I often use this service and cannot fault it! Reviewed on: 12th March 2021

Just great

5
Simple process and quick. Would definitely use this again, much more accessible than others I have used. Reviewed on: 12th March 2021

Quick and simple

5
got the answer I wanted straight away Reviewed on: 12th March 2021

Took the hassle out of changing my address details

5
I changed my address within a minute, quick and easy to use. Reviewed on: 12th March 2021

Easy Step by step

5
Cora : fast and easy way to solve problems thanks Reviewed on: 12th March 2021

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