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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Change of Address

4
Able to assist successfully without me having to visit a branch Reviewed on: 11th March 2021

Good customers services

5
No delay in transactions No delay when it's come to cancellation of any unwanted transaction Reviewed on: 11th March 2021

Great service from the digital assistant.

5
I had a swift, efficient and responsive service when I reactivated my ISA in the Natwest app with Cora the digital assistant. Great innovation Natwest and happy to have been a customer for over a decade. Reviewed on: 11th March 2021

Very helpful

5
I was unsure of something & cora helped me out Reviewed on: 10th March 2021

Positive

4
It's quick, easy to use and immediate. Reviewed on: 10th March 2021

Amazing Cora

5
Fast and easy to use very helpful Reviewed on: 10th March 2021

Very efficient and helpful

5
Very efficient and helpful. Also very quick, so saved me going to the bank. Excellent Reviewed on: 10th March 2021

Super easy

5
Excellent speed in answering my questions and query answered immediately. brilliant Reviewed on: 10th March 2021

very helpfull

5
very helpful and answered questions i wanted to know Reviewed on: 10th March 2021

Absolutely fantastic

5
Absolutely fantastic Customer service at its best....Modern banking for a modern world Reviewed on: 10th March 2021

Review NatWest Group - Cora: Digital Assistant now

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