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NatWest Group - Cora: Digital Assistant reviews

4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley

About this product

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NatWest Group - Cora Digital Assistant reviews (6061)

Large Payment

5
Very efficient, can`t fault it. That`s it. Reviewed on: 10th March 2021

Helpful

5
Easy to access and helpful , answers quickly and efficiently with diffrent options Reviewed on: 10th March 2021

Excellent service always

5
Every time quick help is handy. With the bank 10 years I always had information of changes by post or email. Recommend newest business banking. Reviewed on: 10th March 2021

VISA DEBIT CARD REJECTION

3
I WAS ASKING WHY MY VISA DEBIT CARD IS NOT ACCEPTED AT TESCO FUEL PUMPS BUT ACCEPTED AT THE PAYMENT KIOSK. i DO NOT HAVE THIS PROBLEM WITH ASDA. Reviewed on: 10th March 2021

Just perfect, very real

4
I asked Cora some challenging questions about banking, including limits and how to do bank transfers. Was as good as dealing with a human. Reviewed on: 10th March 2021

I love Cora

5
As usual fast and very helpful, I’m so happy with Cora Reviewed on: 10th March 2021

Quick

5
The service was quick and easy to use and I got answers to my question in moments! Reviewed on: 10th March 2021

Excellent simple process that helps me easily

5
perfect product so simple to use and easy to understand so impressed how much info it picks up and points you in the right direction very happy Reviewed on: 10th March 2021

Digital help

5
I wanted to know how to switch to paperless statements and in less than 2 mins had the answer Reviewed on: 10th March 2021

Easy to use.

5
Easy to use and quick to get the outcome I was looking for. Reviewed on: 10th March 2021

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