Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.89
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Quick and easy change of address

5
very quick and easy to do, done in 5 minutes Reviewed on: 10th March 2021
Fiona Edwards's avatar
Fiona Edwards

Update of personal details

5
The initials security log in was safe and secure, once connected to Cora , the format was very easy to follow. It saved me time going to my nearest branch which is extremely busy at present. Reviewed on: 10th March 2021
simon cartwright's avatar
simon cartwright

Always very helpful

5
I know can always ask questions and get answers Reviewed on: 10th March 2021
Elaine seaton's avatar
Elaine seaton

Online banking

4
Easy to check balance and transfer money. Helpful online advice Reviewed on: 10th March 2021
Susie Evans's avatar
Susie Evans

Brilliant

5
Excellent app. Easy to use. Bank extremely helpful Reviewed on: 10th March 2021
Kayeg's avatar
Kayeg

Mrs Virginia Richardson

5
Cora was able to solve my question/problem in seconds. Reviewed on: 10th March 2021
Mrs Virginia Richardson's avatar
Mrs Virginia Richardson

Helpful

5
Very helpful and gave me the information I needed quickly solved my query. Reviewed on: 10th March 2021
Kayleigh 's avatar
Kayleigh

Promptness and accuracy

5
Very satisfied with such a swift turnaround Reviewed on: 10th March 2021
Lumi 's avatar
Lumi

vast improvement over old call centre

5
Quick and effective. Vast improvement. Reviewed on: 10th March 2021
Paul D's avatar
Paul D

Brilliant for straightforward requests

5
I needed an ISA to be reactivated. Took about three minutes using Cora... if I had attempted by phone I suspect I would not even have passed through the dialling choices in that time! Great experience. Reviewed on: 10th March 2021
hattie_hatstand@yahoo.co.uk's avatar
[email protected]

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill