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NatWest Group - Cora: Digital assistant reviews

3.89
Based on 6,062 reviews, last reviewed 3rd Jun 2026
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora is a moron. Cora is a moron. 4MB RAM is not enough these days. Every experience I have had with it has been terrible and useless. Reviewed on: 3rd June 2026
John T's avatar
John T

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6063)

Swift code

5
Able to find with the help of Cora Reviewed on: 10th March 2021

Easy to use

5
I found it easy to use and got the results I was looking for, it was better than waiting on busy phone lines. Reviewed on: 10th March 2021

Helpful

4
Answered my query - was helpful when I contacted them. Reviewed on: 10th March 2021

Quick and easy

5
Answered my questions right away. Quick and easy to use Reviewed on: 10th March 2021

Fast efficient service

5
I had a quick question to ask about my account - Cora was able to answer within seconds saving me time phoning or going to my branch Reviewed on: 10th March 2021

Cora is quick, efficient and to the point.

5
I used Cora to query a transaction and it came back with the exact advice I was looking for in an instant. Excellent customer service! Reviewed on: 10th March 2021

Very helpful

5
Prompt response at late hour. Put my mind at rest Reviewed on: 10th March 2021

Very easy to use

5
What an amazing idea. Very easy to use and fast and safe so you dont need to go into a branch. Reviewed on: 9th March 2021

Statement

5
I need the last 3 months off statement and I need to print but I don't know how ? Reviewed on: 9th March 2021

Very helpful especially during covid

5
Time saving and convenient great experience Reviewed on: 9th March 2021

Review NatWest Group - Cora: Digital assistant now

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