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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,061 reviews, last reviewed 17th Apr 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Hours and hours to respond. Hours and hours to respond. Claim sorted the problem and it isn't Reviewed on: 17th April 2026
Pamela Hartley's avatar
Pamela Hartley
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NatWest Group - Cora Digital Assistant reviews (6061)

Helpful

4
Answered my query - was helpful when I contacted them. Reviewed on: 10th March 2021
Ann McNeish's avatar
Ann McNeish

Quick and easy

5
Answered my questions right away. Quick and easy to use Reviewed on: 10th March 2021
Lauren's avatar
Lauren

Fast efficient service

5
I had a quick question to ask about my account - Cora was able to answer within seconds saving me time phoning or going to my branch Reviewed on: 10th March 2021
Leigh McMahon's avatar
Leigh McMahon

Cora is quick, efficient and to the point.

5
I used Cora to query a transaction and it came back with the exact advice I was looking for in an instant. Excellent customer service! Reviewed on: 10th March 2021
Old Grumpy's avatar
Old Grumpy

Very helpful

5
Prompt response at late hour. Put my mind at rest Reviewed on: 10th March 2021
Neil Firth's avatar
Neil Firth

Very easy to use

5
What an amazing idea. Very easy to use and fast and safe so you dont need to go into a branch. Reviewed on: 9th March 2021
Meome2020's avatar
Meome2020

Statement

5
I need the last 3 months off statement and I need to print but I don't know how ? Reviewed on: 9th March 2021
Andreas Pillati's avatar
Andreas Pillati

Very helpful especially during covid

5
Time saving and convenient great experience Reviewed on: 9th March 2021
Carol Anne Gregory-davies's avatar
Carol Anne Gregory-davies

Brilliant quick service

5
Brilliant would definitely recoomend Reviewed on: 9th March 2021
Kieran's avatar
Kieran

An Original Solution

5
Cora gave an extra dimension to the side of on-line help out of hours. Reviewed on: 9th March 2021
Martin Wilson's avatar
Martin Wilson

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