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NatWest Group - Cora: Digital assistant reviews

3.92
Based on 6,062 reviews, last reviewed 3rd Jun 2026
100% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora is a moron. Cora is a moron. 4MB RAM is not enough these days. Every experience I have had with it has been terrible and useless. Reviewed on: 3rd June 2026
John T's avatar
John T

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6062)

Straight forward easy to follow

5
Easy no problems I now know what I have to do Reviewed on: 6th March 2021

Excellent customer service

5
Very good customer service and easy to follow instructions Reviewed on: 6th March 2021

Good service

5
Nice to no that there is someone there to help Reviewed on: 6th March 2021

Cora...Easy to use service

5
Wanted to change my address without having to go into store. Cora help me do this and was an easy to use service and very convenient Reviewed on: 6th March 2021

Brilliantly efficient

5
Super efficient and user friendly Reviewed on: 6th March 2021

Polite and efficient

5
Apple took £48.99 instead of £4.99 Reviewed on: 6th March 2021

helpful

5
was very helpful with the problem Reviewed on: 6th March 2021

Quick and easy.

5
Really easy to use and quick too. Reviewed on: 6th March 2021

Mobile Banking App is good and evolving

5
I was able to resolve my issue quickly and easily on the mobile app Reviewed on: 6th March 2021

Very quickly solves problems

5
Excellent experience! Always solves problems quickly. Very intuitive Reviewed on: 6th March 2021

Review NatWest Group - Cora: Digital assistant now

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