NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.69 (6055 reviews)

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4.59

Based on 6,055 reviews, last reviewed 1st Jan 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024

Latest lowest rating:

2

Ordering a new debit card from abroad I wanted to order a debit card. I live abroad, so Natwest did not send a new one. It should be a simple process. Cora made it so difficult. I had 2 ... Read more Reviewed on: 1st January 2026

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NatWest Group - Cora Digital Assistant reviews (6055)

Cora

Had no idea where to go but got the information. Reviewed on: 6th March 2021

I have banked with you for 35 years and rate you

Everytime I have a problem or issue you all advise me or sort it Reviewed on: 6th March 2021

Quick and easy

Answered my question straight away and was easy to understand Reviewed on: 6th March 2021

Quick Service

Always happy to help, fast and easy replies to problems. Reviewed on: 6th March 2021

Perfect assistant

Cora answered all of my questions in a professional manner quickly and efficiently Reviewed on: 6th March 2021

Reactivate ISA

Very efficient and easy to user Reviewed on: 6th March 2021

Easy

Cora was a very easy and efficient process could not be happier Reviewed on: 6th March 2021

Easy and helpful internet banking.

I was very angry when my branch of Nat West closed but I'm able to do most things on line and Cora is a massive bonus. Reviewed on: 6th March 2021

Smart / efficient / brilliant follow-up

Any issues and inquiries I have can be answered through Cora, if not it is efficiently transferred to a customer service agent who can trace back on the answers. Reviewed on: 6th March 2021