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NatWest Group - Cora: Digital Assistant reviews

View other NatWest Group - Cora products
4.59
Based on 6,055 reviews, last reviewed 1st Jan 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

Signal assistance They have all been good if I was unsure of a question or a transaction. have been a very reassuring if a scam was involved and reacted very quickly. L... Read more Reviewed on: 22nd February 2024
Anne P's avatar
Anne P

Latest lowest rating:

2

Ordering a new debit card from abroad I wanted to order a debit card. I live abroad, so Natwest did not send a new one. It should be a simple process. Cora made it so difficult. I had 2 ... Read more Reviewed on: 1st January 2026
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Phil B
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NatWest Group - Cora Digital Assistant reviews (6055)

Quick and easy service

5
It was more convenient that waiting to be put through on the phone. It was very easy to use. Reviewed on: 5th March 2021
Alice Neary's avatar
Alice Neary

Life made easy

5
Amazing in leas than 5 minutes changed my account title where other banks will get me to Fill forms and sign and take ID but this was super easy and amazing supersonic speed Reviewed on: 5th March 2021
Gsn solutions ltd's avatar
Gsn solutions ltd

It was very good

5
It’s quick, easy to use and very informative Reviewed on: 5th March 2021
Andrew Sell's avatar
Andrew Sell

the service i receive is very efficient and quick

4
I have always been given prompt and helpful service Reviewed on: 5th March 2021
helen quin's avatar
helen quin

Very informativeI I

5
I will ask Cora again if I have more troubles Reviewed on: 5th March 2021
Carole Thorpe's avatar
Carole Thorpe

Easy efficient service

5
Easy efficient service to reactivate my ISA Reviewed on: 5th March 2021
Jules's avatar
Jules

Great service

5
Quick and easy way to resolve banking issues from home without having to go to your local branch. Reviewed on: 5th March 2021
Donna's avatar
Donna

change of address

5
very user friendly and exceptionally quick response. Reviewed on: 5th March 2021
Carey Workman's avatar
Carey Workman

Useful without being a pain!

5
Finally - one of these chatbots that doesn't make me want to throw my computer out the window! Well done! Seems to have all it needs to get straight to an answer Reviewed on: 5th March 2021
BRuss's avatar
BRuss

Ok

5
Perfect bank I'm very happy ,I'm client 15 years and it's ok good bank Reviewed on: 5th March 2021
Mariusz cichon 's avatar
Mariusz cichon

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