Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.90
Based on 6,063 reviews, last reviewed 28th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Cora cannot understand the simplest of instructions Cora cannot understand the simplest of instructions; I have tried to dumb myself down to its level, but it is impossible. I am a calm person, but Cora... Read more Reviewed on: 28th June 2026
John T's avatar
John T
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6063)

Easy

5
So straight forward and helpful, easy to use Reviewed on: 3rd April 2022
lhorsman@me.com's avatar
[email protected]

Fast response

5
Excellent and quick service. Answered my question and enabled me to use my card again Reviewed on: 3rd April 2022
Simon Yearsley's avatar
Simon Yearsley

Very easy

5
Really simple to notify change if address, good system. Reviewed on: 3rd April 2022
Keith Faulkner 's avatar
Keith Faulkner

Great fast help

5
Not only got my answer but straight away solution too, thank you Reviewed on: 3rd April 2022
Petra's avatar
Petra

Thankyou Cora

5
Very quick to respond to my query and very clear instructions Reviewed on: 3rd April 2022
Pat Bengey's avatar
Pat Bengey

Query a payment fron my bank account

5
Convenient & to the point. Thankyou Reviewed on: 3rd April 2022
Diane tomlinson's avatar
Diane tomlinson

A very prompt service

5
I was very pleased to get a quick service Reviewed on: 3rd April 2022
Caroline Davies's avatar
Caroline Davies

Cora made for an easy change of address!

5
Much easier to change my address this time, Cora is extremely efficient! Thank you very much :) Reviewed on: 3rd April 2022
Maria Papanikolaou's avatar
Maria Papanikolaou

Very smooth and easy service

5
The process was seamless and very easy to use, took all the stress out of sorting business affairs, as I could do this at a time convenient for me! Reviewed on: 3rd April 2022
jenny bate's avatar
jenny bate

Help me with a blocked pin number

5
Very fast and efficient straightforward steps thank you x Reviewed on: 3rd April 2022
Caroline 's avatar
Caroline

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill