NatWest Group - Cora: Digital Assistant reviews

Name: Digital Assistant
Rating: 4.59 (6058 reviews)

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4.59

Based on 6,058 reviews, last reviewed 11th Feb 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026

Latest lowest rating:

1

The AI Assistant is so frustrating!! The AI Assistant is useless ,I was going round in circles with it,this drive to push customers onto online for everything is really annoying,sometime... Read more Reviewed on: 11th February 2026

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NatWest Group - Cora Digital Assistant reviews (6058)

A very prompt service

I was very pleased to get a quick service Reviewed on: 3rd April 2022

Cora made for an easy change of address!

Much easier to change my address this time, Cora is extremely efficient! Thank you very much :) Reviewed on: 3rd April 2022

Very smooth and easy service

The process was seamless and very easy to use, took all the stress out of sorting business affairs, as I could do this at a time convenient for me! Reviewed on: 3rd April 2022

Help me with a blocked pin number

Very fast and efficient straightforward steps thank you x Reviewed on: 3rd April 2022

using online banking

as an elderly user Cora took me through my transaction better than i could have hoped for. i now have no fear of using online banking Reviewed on: 3rd April 2022