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NatWest Group - Cora: Digital assistant reviews

3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

So easy

5
There are so many people you need to advise when you move house. Most of them want to know heaps of security questions but Cora just needed a few clicks. Most impressed. Reviewed on: 3rd April 2022

Straight forward

5
Easy to manage my money & great service & experience Reviewed on: 3rd April 2022

Fabulous automated service

5
Cora offers a very easy to use effective service Reviewed on: 3rd April 2022

Very helpful

5
Very helpful saves going into the bank Reviewed on: 3rd April 2022

Helpful

5
Quick and easy to use. Able to deal with routine queries and directs to real service desk agents if it is not able to help Reviewed on: 3rd April 2022

Very easy

5
I recently had to order a paper bank statement, which I found to be very easy and straightforward. Reviewed on: 3rd April 2022

dda contact by email

3
Please whom do I contact re disability issues?you cater for visually impared and heari ng impaired, blind. Pls use [email protected]. Reviewed on: 3rd April 2022

Quick & Easy

5
Quick, easy - address updated within a minute Reviewed on: 3rd April 2022

Great

5
So easy to do what I needed when I hate life admin Reviewed on: 3rd April 2022

Accurate responses

5
I was able to action my needs quickly Reviewed on: 3rd April 2022

Review NatWest Group - Cora: Digital assistant now

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