Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.86
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
Read all reviews Write a review

About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NatWest Group - Cora Digital assistant reviews (6067)

Very good

5
I asked a question and I got the correct response. All in all impressed. Reviewed on: 3rd April 2022
Greeny SCFC's avatar
Greeny SCFC

Excellent

5
I am very happy with this service. Always there for me when I need it! Excellent! Reviewed on: 3rd April 2022
Iuliana Dragomir's avatar
Iuliana Dragomir

Cora is the best!

5
Cora is so easy to use and gets things sorted every time I use it. So straightforward and easy to understand. Hands up the best digital assistant. Reviewed on: 3rd April 2022
Shauni's avatar
Shauni

it's ok

4
Terrible experience. Limited functionality and set amount of linear answers covering only basic requests of linear clients Reviewed on: 3rd April 2022
Cross Spot Studio's avatar
Cross Spot Studio

Great service, I would prefer to deal with humans though to protect jobs

5
Good service, I would prefer to deal with humans though to protect jobs!! Reviewed on: 3rd April 2022
john faulkner's avatar
john faulkner

Super helpful

5
CORA was able to guide me to the correct resolution for my issue very quickly and seemlessly. The service is also sensible for when it transfers you to a person. This was not required for this issue. Very quick and efficient Reviewed on: 3rd April 2022
Sarah Perkins's avatar
Sarah Perkins

Great!

5
Quickly answered my enquiry with simple and straightforward procedure. Reviewed on: 3rd April 2022
Graham Davies's avatar
Graham Davies

it was so easy to get my address changed

5
getting to the bank us so difficult due to lack of public transport and my working hours so being able do use Cora to do things like that saves me a lot of time and effort, I usually dread bots because they have been difficult to use and it ends up taking more time than going into a branch but it was so easy and now I have a sunday morning to be able to nice things. Reviewed on: 3rd April 2022
Anita Bracey-Wright 's avatar
Anita Bracey-Wright

Good for everyday use

4
Messed up when you put in lesser known cases in Reviewed on: 3rd April 2022
Marin's avatar
Marin

Very efficient.

5
Cora has always helped to get me the right advice or the right person. Reviewed on: 3rd April 2022
Theresa Raftery's avatar
Theresa Raftery

Review NatWest Group - Cora: Digital assistant now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill