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NatWest Group - Cora: Digital assistant reviews

View other NatWest Group - Cora products
3.87
Based on 6,067 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
5%

Latest highest rating:

5

A digital assistant that actually works Very helpful when had an experience of fraudulent activity on my account Reviewed on: 22nd January 2026
Emma 's avatar
Emma

Latest lowest rating:

1

Trying too change my address Trying too change my address all she does is waste my time with pointless loops she achieves nothing and is a fustrating waste of time Reviewed on: 18th August 2026
Spyro's avatar
Spyro
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About this product

Cora is NatWest’s digital assistant.

Cora is available 24/7 and can help get things done and guide you to the right place. Cora can complete tasks for you when you’re in online banking or the mobile app. You can chat to Cora in WhatsApp.

NatWest’s Cora reviews help you find out what it’s really like to be a customer. If you’ve used Cora before, you can also leave a review and share your experience.

Review NatWest Group - Cora: Digital assistant now

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NatWest Group - Cora Digital assistant reviews (6067)

Very Helpful very Satisfactory Service

5
Very helpful and straight to the point. Helped with my question succinctly and then offered help with any further queries. Excellent experience from start to end. Reviewed on: 31st March 2022
lorniecat122@gmail.com's avatar
[email protected]

Excellent

5
Great help. Quick and easy to find a solution. Reviewed on: 31st March 2022
Freya 's avatar
Freya

Quick. Easy. Helpful

5
Log onto app and access help button. Cora answered question quickly and efficiently. Thanks! Reviewed on: 31st March 2022
HKW's avatar
HKW

my review title is to nominated system of banking uk

5
i have check all the details of system uk according to banking online or by bank is too good accurate and the staff of the banking communication skills extra perfect fully agreed with this system Reviewed on: 31st March 2022
Muhammad sami's avatar
Muhammad sami

A mastermind of information

5
Told me everything I needed to know and I have peace of mind Reviewed on: 31st March 2022
Maz Medici's avatar
Maz Medici

Review Cora

5
I find Cora very easy to use, Cora speaks plainly without jargon and is easy to understand and follow Reviewed on: 31st March 2022
Christine Driver's avatar
Christine Driver

A FRIEND AT THE BANK

5
Having Cora on the side of my computer screen is very reassuring -it's like having a friend at the bank that knows the answers and is very calm no matter how daft the question. I was sad when many banks closed, but to be fair, it's easier to talk to Cora than get to town and join a queue. Reviewed on: 31st March 2022
Kate Farminer's avatar
Kate Farminer

Very helpful service

5
Always a qick and helpful service Reviewed on: 31st March 2022
Bill Hadall's avatar
Bill Hadall

Fast, appropriate advice

5
Lots of advice received very quickly. Reviewed on: 31st March 2022
Jenni McGhie's avatar
Jenni McGhie

Cora

5
Very helpful, easy instructions to follow Reviewed on: 31st March 2022
Christine's avatar
Christine

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