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NatWest: Gold account reviews

Name: Gold account
Rating: 4.54 (365 reviews)

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4.48

Based on 365 reviews, last reviewed 14th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Advantage gold: Great account Great account, fantastic perks and rewards. Reviewed on: 14th June 2025

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023

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About this product

The NatWest Gold is a paid-for current account available to residents of Jersey, Guernsey, Gibraltar and the Isle of Man.

Account holders can benefit from free travel insurance and private motor excess insurance. There’s also a 24/7 concierge service to assist customers in booking flights and holidays.

NatWest Gold account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Gold account reviews (365)

They are always there for the people

They take the time out always to ask if everything is fine with your account and also they look after your money and you personally Reviewed on: 18th February 2023

The mobile banking app is good and so easy to understand

Overall , banking with Nat west has been worthwhile and easy to understand. Reviewed on: 18th February 2023

30 years as a Customer

Never have you let me down! Best Bank in my opinion Reviewed on: 18th February 2023

They are best

Highly impress with their services Reviewed on: 18th February 2023

Outstanding

Absolutely delightful with all of the services as well as online banking app. It’s easy enough to navigate through and manage my funds in a timely manner Reviewed on: 18th February 2023

Great Bank

Amazing customer service, always happy to help. Experience through all channels is great. Branch contact is always really good with high levels of customer service. Banking App' is excellent and always adapting and improving. Reviewed on: 18th February 2023

Excellent banking app

I have a number of Nat west accounts. Very easy to see and move money within accounts. I can easily do payments, pay in cheques and many more things on the app. Wouldn’t be without it! Reviewed on: 18th February 2023

Easy to navigate banking

Our local NatWest branch closed last year & account moved to another branch further away. As pensioners we opted for internet banking & found this quite easy to use, even for pensioners like us. The NatWest Rewards that go with this account is an additional benefit of cash back gained from using this account & very welcome. Reviewed on: 18th February 2023

Helpful, and fantastic app

I check the app daily, its clear, concise and everything you need. Quick and easy to transfer and payments, with the added biometrics for large payments is great. Reviewed on: 18th February 2023

Adaptable banking

NatWest have always been a reliable bank, moving rapidly in these modern times to keep your money safe and secure. Reviewed on: 18th February 2023

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