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NatWest: Gold account reviews

Name: Gold account
Rating: 4.54 (365 reviews)

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4.48

Based on 365 reviews, last reviewed 14th Jun 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Advantage gold: Great account Great account, fantastic perks and rewards. Reviewed on: 14th June 2025

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023

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About this product

The NatWest Gold is a paid-for current account available to residents of Jersey, Guernsey, Gibraltar and the Isle of Man.

Account holders can benefit from free travel insurance and private motor excess insurance. There’s also a 24/7 concierge service to assist customers in booking flights and holidays.

NatWest Gold account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Gold account reviews (365)

Excellent service.

Never any issues. If needed, helpful and friendly staff. Reviewed on: 24th February 2023

Very user friendly

All of my accounts are visible on the same page, makes it easy for me to see and control. It also feels very secure. Reviewed on: 24th February 2023

Friendly, clear and efficient

The app is my mainstay of banking, I can do almost everything within it, and should I need to visit my local branch they are always friendly and helpful Reviewed on: 23rd February 2023

Happy

Very good nice and friendly service Reviewed on: 23rd February 2023

Efficient customer orientated

Had my account for over 30 years never had a problem and always on hand to help. Reviewed on: 22nd February 2023

Excellent

Excellent service amazing product Reviewed on: 22nd February 2023

Customer positive outcomes focused

NatWest is very protective of customers interests; Especially against fraud. Reviewed on: 22nd February 2023

Easy and Safe app

I have been using this app for normal banking and find it very convenient and easy to use Reviewed on: 22nd February 2023

Simple

Works for me and has done for over 20 odd years Reviewed on: 22nd February 2023

Helpful and professional

NatWest has been a helpful and professional and understanding bank I have had an active account for over 40 years Reviewed on: 22nd February 2023

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