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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.36 (2142 reviews)

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4.36

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

Good enough

I opened a joint bank account with my husband shortly after getting married. Everything was easy enough and straight forward, app all good and customer service was friendly. The only downside is we were assured that opening the account wouldn’t affect our credit files as we were building credit for a mortgage application. It did affect it, as they carried out searches to open the new account, which dropped our credit by several dozen points for over 3 months. Very frustrating as the advisor seemed very convincing. Perhaps she believed it wouldn’t affect it, if so, additional ongoing training should be implemented. Reviewed on: 29th March 2022

Best bank out there

Their app is super easy to use, has good security measures in place to make sure it is you transferring money. I have been with this bank since I opened my first account, love them Reviewed on: 29th March 2022

Worst bank

Poor customer service, never able to get through on the phones, in bank customer service is just as poor Reviewed on: 28th March 2022

NatWest unequivocally the best

I have had the pleasure to have been banking with NatWest for around fifteen years. Their service to me has been wonderful. Their mobile banking app is the most comprehensive in terms of flexibility that I’ve ever used. I can do everything I need to do from the app and NatWest are continually improving and expanding the app experience. The security is top notch! On the rare occasions when I have to visit my local branch, the staff at NatWest have always given me friendly, efficient and effective service. Thank you so much! Reviewed on: 25th March 2022

Mobile App - Great Features and Easy to Use

Lots of features - view / search transactions going back 12 months; Get Cash feature to withdraw cash from ATMs without a bank card; Round Ups, Deposit a cheque and many more. Screens / options intuitively set out for easy use. Reviewed on: 24th March 2022

10/10!

ive been with natwest since 2012 and i cant fault them they wre really helpful the app is great just over all 10/10 service Reviewed on: 17th March 2022

Top bank

Excellent bank , fantastic customer service Reviewed on: 17th March 2022

Love Natwest

Have been with Natwest for years the app is fantastic and modern as well as the physical cards. All now modern. Amazing customer service also. Reviewed on: 9th March 2022

Great

Fantastic service always on point Reviewed on: 8th March 2022

Great app

I love that I can do pretty much everything on the mobile app, no more calling or having to go to a branch. Reviewed on: 7th March 2022

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