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NatWest: Everyday account reviews

View other NatWest products
4.32
Based on 2,138 reviews, last reviewed 23rd Apr 2026
44% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026
Kevin's avatar
Kevin

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026
I S's avatar
I S
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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2138)

Everything I need in an account

5
I love the simplicity and functionality of this account I can't fault it I don't use my laptop for banking anymore everything is done on the app and I wouldn't give this account up if you paid me Reviewed on: 25th September 2021
Lawrence McGinley 's avatar
Lawrence McGinley

Once a good bank but now rubbish, (that being a polite term).

1
Once upon a time you could speak to a human being who made common decisions based upon affordability, lgic & common sense. Now computer algorithms control everything……….. so what do their managers actually do? I suppose provide jobs for those who like to wear suits rather than burger outlet aprons. If they wore those they would be at least doing something useful, but would probably have to offer good customer service of which they have no experience whatsoever. Reviewed on: 11th August 2021
terryhawkes@icloud.com's avatar
[email protected]

Customer service is spot on how they respond and they don't put you in a queue they ring you straight back

5
Fantastic service always pleasent Reviewed on: 5th August 2021
Sharon Mccallum's avatar
Sharon Mccallum

Great Bank

5
This is great bank for the little guy. Always been helpful just wish they had not closed down so many local banks miss them. Reviewed on: 15th June 2021
Patricia Dryland's avatar
Patricia Dryland

Cora was great help on the app online

5
Very helpful and understanding and also very quick to the mark thanks Reviewed on: 27th April 2021
antoniafacciuto88@icloud.com's avatar
[email protected]

Great service

5
Never regretted opening account here Reviewed on: 27th April 2021
Cate's avatar
Cate

Cora and Facebook Messenger Team

5
Cora is excellent negating the need to speak to an advisor by answering questions. The FB Messenger Team are very caring , they answered a question I raised to them on how I as a covid isolating person in lockdown could pay a cheque into a bank, they answered, I gave thumbs up but they received a blank message, so they came back and were very worried and checked I was ok, they re-assured me they were online 24/7 if I needed them. Restored my faith in mankind after being made redundant after a 34 year career with a big comms company where I received little support for my vulnerabilities. They are also super efficient Reviewed on: 27th April 2021
Jacqueline Tyson's avatar
Jacqueline Tyson

most helpful bank in uk

5
amazing bank very helpful and sympathetic towards family member with dementia constantly assiting in returning monies wrongly and fraudulently taken Reviewed on: 27th April 2021
chris 's avatar
chris

Quick response

5
Finding information for my current account was made easy by a fast response from Cora the online help system. It appeared to have additional features (not just automated) that helped with answers and questions that are unscripted. I felt I was communicating with someone who could deal with non scripted questions which was useful. Reviewed on: 27th April 2021
CH's avatar
CH

Quick response

4
Satisfaction with service overall Reviewed on: 26th April 2021
Leila Jamshidzadeh 's avatar
Leila Jamshidzadeh

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