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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.32 (2138 reviews)

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4.32

Based on 2,138 reviews, last reviewed 23rd Apr 2026

44% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2138)

satisfactory

have banked with them for a long time, no particular problems Reviewed on: 12th January 2022

Friendly, helpful and have a bank in my local town

During the pandemic, NatWest called me a few times as part of their "check-in" process. We discussed mortgages and what I could do to put myself in a better position. They provided some reassurance that I was in a better place than I thought, which was great. Also, on a number of occasions, I have had to go to the local bank to cash in cheques and do other things. The staff are always helpful, friendly and covid-compliant. I am just so grateful that my town of 26k still has a bank I can work into and use on a Saturday. Reviewed on: 12th January 2022

Reliable and professional advice

Like the rest of the country, my finances altered drastically during the beginning of the pandemic. Natwest were proactive in arranging a video consultation with one of their experts so that I could ask very specific questions about the management of my account. They were also able to give me advice on other products available to me and recommendations for the future. All information I received was invaluable Reviewed on: 12th January 2022

Great bank

Good service, reliable, good app and website. Makes it really easy to manage your account, and I've been with them for nearly 15 years. Reviewed on: 12th January 2022

Good App and high-street presence

I find the App very useful and easy to use, and the staff in my local high-street branch are always helpful and friendly. Reviewed on: 12th January 2022

Decent bank

Decent rewards system, earning cashback on direct debits. Annoying that the nearest branch is in centre of city where parking is £££ - no other way to do certain things - opening account or, until recently, depositing cheques. App isn't very advanced, can be hard to find what you're looking for. Reviewed on: 12th January 2022

Great and very friendly

A great way to save and do basics. Reviewed on: 5th January 2022

Great bank friendly

Very friendly staff great product easy to use Reviewed on: 5th January 2022

Unwelcome in the bank.

Rarely go to the bank but today I went to get £800 cash and asked for an envelope only to be told they don't give envelopes anymore but I can bring my own. Resulting in £800 loose in my coat pocket leaving it vulnerable to being lost etc. Absolutely ridiculous and using the environment as an excuse, it's jumping on the band wagon to save money. Reviewed on: 3rd December 2021

Safe, swift and secure

very quick to notice any unusual activity in my account Reviewed on: 29th September 2021

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