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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.36 (2142 reviews)

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4.36

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

Human contact

I usually bank on line – which is great with NatWest. However whilst at the solicitors in town I found I was missing a document. To save time I visit a local Branch. I was so surprised and delighted when, on entering the bank I was greeted by a human being! A rarity indeed. I was introduced to the correct person who could deal with me and provide the information I needed. I was treated with the utmost curtesy, the information I needed was printed off for me , popped in an envelop and handed to me with a smile. What a pleasant experience ; It was refreshing to know that when in need I can indeed speak to a real person, Reviewed on: 13th January 2022

User friendly

Simple to set up and use with their app, just what you want. Good clear communication Reviewed on: 13th January 2022

Easy to use

Easy to use banking. App simple and straight forward. Regular contact and you know where you stand with them Reviewed on: 12th January 2022

Keep in touch

NatWest keep in touch with their customers unlike any other I have dealt with. Reviewed on: 12th January 2022

satisfactory

have banked with them for a long time, no particular problems Reviewed on: 12th January 2022

Friendly, helpful and have a bank in my local town

During the pandemic, NatWest called me a few times as part of their "check-in" process. We discussed mortgages and what I could do to put myself in a better position. They provided some reassurance that I was in a better place than I thought, which was great. Also, on a number of occasions, I have had to go to the local bank to cash in cheques and do other things. The staff are always helpful, friendly and covid-compliant. I am just so grateful that my town of 26k still has a bank I can work into and use on a Saturday. Reviewed on: 12th January 2022

Reliable and professional advice

Like the rest of the country, my finances altered drastically during the beginning of the pandemic. Natwest were proactive in arranging a video consultation with one of their experts so that I could ask very specific questions about the management of my account. They were also able to give me advice on other products available to me and recommendations for the future. All information I received was invaluable Reviewed on: 12th January 2022

Great bank

Good service, reliable, good app and website. Makes it really easy to manage your account, and I've been with them for nearly 15 years. Reviewed on: 12th January 2022

Good App and high-street presence

I find the App very useful and easy to use, and the staff in my local high-street branch are always helpful and friendly. Reviewed on: 12th January 2022

Decent bank

Decent rewards system, earning cashback on direct debits. Annoying that the nearest branch is in centre of city where parking is £££ - no other way to do certain things - opening account or, until recently, depositing cheques. App isn't very advanced, can be hard to find what you're looking for. Reviewed on: 12th January 2022

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