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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.36 (2142 reviews)

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4.36

Based on 2,142 reviews, last reviewed 10th Jul 2026

61% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Excellent bank for a day to day life. Excellent bank for a day to day life. Easy to transfer money between the accounts, and good interest rates for a savings accounts. Reviewed on: 10th July 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2142)

Great app

I love the NatWest mobile app, so many features. Best one is if I have forgotten my card at home I can still get cash out from a NatWest or Tesco atm. Is great Reviewed on: 9th February 2022

Very secure banking

I recently had money taken from account without authorisation. They refunded the money back to my account the very same day. There security is excellent. I regularly have E-mails when something out of the ordinary is requested from my account. Reviewed on: 1st February 2022

Great Basic Account

I am very impressed with this account. It fulfills my everyday needs and Natwest has an amazing mobile app that you can do pretty much all your day to day banking on. I would fully recommend. Reviewed on: 21st January 2022

Helpful and friendly staff

During the pandemic I signed up for telephone banking and have found the staff extremely helpful and friendly. I have not been able to go into my branch but have found I can get all the help I need managing my account on the phone. First class service, Reviewed on: 20th January 2022

Awful Customer Service

Always took ages to get through on the phone and then staff were not very helpful and more than one error on my bank statements. Wouldn't go with again Reviewed on: 20th January 2022

Personal current account

I've been satisfied with Natwest since the days of being a Student. I opened my account in 90 and since then always remained with Natwest. Reviewed on: 17th January 2022

Scammed and NatWest reimbursed us

Early Summer we were scammed, first time ever, after 50 years of banking, very sophisticated scam by a cloned American Bank... after investigation NatWest reimbursed our losses... the money was paid into HSBC and even though they we informed of the fraud within 24 hours, to this day they did nothing resulting in many many other pensioners losing their savings... Reviewed on: 17th January 2022

No fuss bank

Banked with Nat West for over 50 years with no issues Reviewed on: 17th January 2022

Easy Bank to deal with

Ive used Natwest for 16 years and they have always had top customer service and quick to deal with. Reviewed on: 15th January 2022

Reducing stores but improving technology

Although there are less physical banks to visit, the mobile app is adding new features, such as deposit cheque, which are very useful. Staff in branch always very pleasant and efficient. Reviewed on: 13th January 2022

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