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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.32 (2138 reviews)

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4.32

Based on 2,138 reviews, last reviewed 23rd Apr 2026

44% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Best account transfer Since transferring from another current account I've found the NatWest app the easiest tool to use for my regular transactions. Plus the small monthly... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

Cancelled my account on a serious ground They cancelled my account on a spurious ground and in fact no reason was ever provided. . Their actions. caused me a lot of inconvenience, unnecessar... Read more Reviewed on: 18th April 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2138)

Awful Customer Service

Always took ages to get through on the phone and then staff were not very helpful and more than one error on my bank statements. Wouldn't go with again Reviewed on: 20th January 2022

Personal current account

I've been satisfied with Natwest since the days of being a Student. I opened my account in 90 and since then always remained with Natwest. Reviewed on: 17th January 2022

Scammed and NatWest reimbursed us

Early Summer we were scammed, first time ever, after 50 years of banking, very sophisticated scam by a cloned American Bank... after investigation NatWest reimbursed our losses... the money was paid into HSBC and even though they we informed of the fraud within 24 hours, to this day they did nothing resulting in many many other pensioners losing their savings... Reviewed on: 17th January 2022

No fuss bank

Banked with Nat West for over 50 years with no issues Reviewed on: 17th January 2022

Easy Bank to deal with

Ive used Natwest for 16 years and they have always had top customer service and quick to deal with. Reviewed on: 15th January 2022

Reducing stores but improving technology

Although there are less physical banks to visit, the mobile app is adding new features, such as deposit cheque, which are very useful. Staff in branch always very pleasant and efficient. Reviewed on: 13th January 2022

Human contact

I usually bank on line – which is great with NatWest. However whilst at the solicitors in town I found I was missing a document. To save time I visit a local Branch. I was so surprised and delighted when, on entering the bank I was greeted by a human being! A rarity indeed. I was introduced to the correct person who could deal with me and provide the information I needed. I was treated with the utmost curtesy, the information I needed was printed off for me , popped in an envelop and handed to me with a smile. What a pleasant experience ; It was refreshing to know that when in need I can indeed speak to a real person, Reviewed on: 13th January 2022

User friendly

Simple to set up and use with their app, just what you want. Good clear communication Reviewed on: 13th January 2022

Easy to use

Easy to use banking. App simple and straight forward. Regular contact and you know where you stand with them Reviewed on: 12th January 2022

Keep in touch

NatWest keep in touch with their customers unlike any other I have dealt with. Reviewed on: 12th January 2022

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