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NatWest: Everyday account reviews

4.52
Based on 2,101 reviews, last reviewed 4th Nov 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Brilliant and well easy to use easy to understand... Brilliant and well easy to use easy to understand Reviewed on: 15th June 2025
Ricky G's avatar
Ricky G

Latest lowest rating:

1

Account Disappeared Left Without Access or Explanation My current account suddenly vanished from the NatWest app right after I transferred money to another bank account in my own name. No warning, no messa... Read more Reviewed on: 4th November 2025
FNCHY's avatar
FNCHY

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2101)

Easy to manage online account and app

5
Natwest is the most easy to manage account online and easy to use app Reviewed on: 7th February 2020

NatWest the best

5
Excellent service reliable happy as a customer Reviewed on: 6th February 2020

I have been with NatWest for 25 years...

5
I have been with NatWest for 25 years... and I would never go anywhere else. The customer service is fantastic as is the online banking. Everything is so easy about my banking with Natwest. Reviewed on: 6th February 2020

Amazing Bank

5
Always helpful and will answer anything you need effectively and quickly. Reviewed on: 6th February 2020

Natwest

3
Helpful, fulfilled task did have to use 2 people though to complete whole transaction Reviewed on: 6th February 2020

great

5
always been happy with this bank Reviewed on: 5th February 2020

Issues Resolved at First Point of Contact

5
It is so easy to contact Natwest, whether its on an instant webchat or by phoning and all of the queries I have raised have been resolved straight away. When there was a fraud on my account I could talk to someone and they stopped it immediately and gave me great advice. Reviewed on: 5th February 2020

Branch too busy...

2
The heart of personalised banking has been destroyed. Reviewed on: 5th February 2020

Fast and easy

5
Always there to help you and the app works great Reviewed on: 5th February 2020

a different type of bank

5
although this is a basic account, I find the service is second to none, and going to my local branch (wymondham) the staff are amazing and should be proud of themselves, the call centre is always very helpful and quick to answer and the phone app seems to have more features than any other, and I have accounts with a few others so have made comparisons. i recommend NatWest to anyone looking for a personable and reliable bank. Reviewed on: 3rd February 2020

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