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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

Rubbish experience

Was looking to start a new account with NatWest and transfer 25K to open, however, they could not accommodate as there were no customer service reps available and next appointment was for the following week. If NatWest is doing so well that they can turn away potential new customers and their money, that's fine with me! I was able to open an account with Nationwide same day without any trouble. Goodbye NatWest as I now see you're ranked among the worst banks so I feel I dodged a bullet by going elsewhere. Reviewed on: 28th July 2017

Open all hours

I have been with Nat West for over 40 years. I have never had hassle when I approach for any kind of request, be it mortgage or loan. The Nat West APP is super-p. I am a pensioner., it is so easy to navigate and use. Well done NW. Reviewed on: 22nd July 2017

Brilliant Banking!

Been with Natwest since I was 16 and never had any problems whatsoever. Would recommend to anyone! Reviewed on: 21st July 2017

slow

Very poor service and they can not get things done quickly enough and are always messing things up Reviewed on: 5th July 2017

Effortless banking

Have never had any problems with NatWest, they proactively picked up and resolved everything without question when my card details were stolen, and there's nothing their iPhone app doesn't do Reviewed on: 30th June 2017

current account

I've had a current account with NatWest for years and never had any problems. The rewards for paying household bills by DD are quite good, they give you cashback. Reviewed on: 23rd June 2017

Great customer service

The staff at NatWest are always great. It is the same online Reviewed on: 22nd June 2017

Good all rounder

Never any problems with a Natwest Current account. Friendly and helpful service. Always professional. Reviewed on: 12th June 2017

great bank

been with natwest for nearly 30 years never had any problems love the online chat feature Reviewed on: 11th June 2017

Clear and simple

Good service in every sense. Both online and over the phone. Reviewed on: 11th June 2017

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