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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

I Saty but i wonder why i do

they make so many mistakes and if you ask for a service you have to ask a millions times . only ever one person on the counter and often rude staff ( but not all staff ) Reviewed on: 6th November 2017

Great App

No complaints, they have a superb app managing my account using it is super way, customer services has always been polite and helpful Reviewed on: 6th November 2017

Solid account

It's a solid account for storing money in Reviewed on: 6th November 2017

Mobile App has limited features

Have always banked with NatWest , but in recent years have been using the Mobile App. I think the App is fine for balance checks but needs improved functionality in terms of mortgages and ISAs. Reviewed on: 5th November 2017

Awesome Banking app and online

I love how convenient the app is and how helpful Natwest Staff our! I recently got into a bit of financial trouble and they were so helpful and understanding! Reviewed on: 26th September 2017

Great bank account can not fault it

Been with NatWest over 15 years and never ever had a problem with it, had loads of problems with other banks I’ve used in the past Reviewed on: 23rd September 2017

Long-standing customer

I have been with this bank since I opened my first account in 1959 with the Westminster Bank. I have never had any reason to change. Reviewed on: 19th September 2017

OK with no frills.

As with most banks, it operates reasonably well without any benefits to long standing customers. Reviewed on: 18th September 2017

Long waiting times

Despite the long waiting times they always help you solve things Reviewed on: 17th September 2017

lack of support

Natwest have demonstrated their love of profit at the expense of their loyal customers. They would rather close down local branches that affect many people i.e. Old (one's without internet), small businesses and the general public. Reviewed on: 14th September 2017

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