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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.51 (2130 reviews)

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4.51

Based on 2,130 reviews, last reviewed 8th Apr 2026

2300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Great customer service at Sutton Went to the bank recently and all the bank staff were warm and helpful. Never bad any issues with my banking activity. Reviewed on: 8th April 2026

Latest lowest rating:

1

Awful Fraud team and not very helpful. Awful Fraud team and not very helpful. Don't bank with them, when you have a serious issue they won't help you. A transaction was blocked and I was c... Read more Reviewed on: 31st March 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Everyday account reviews (2130)

Good basic bank account

A no frills bank account that's easy to manage via the NatWest app. There's not a lot to say that's wrong. Reviewed on: 7th June 2017

EXCELLENT CUSTOMER SERVICE

Whenever we have a problem and it isn't very often we can always go to our local customer service team and they rectify the problem. Reviewed on: 31st May 2017

Excellent!

Online banking is very fast when needed to transfer money over, also very easy to follow and very fast payments! Reviewed on: 31st May 2017

Nice people shame about the bank

The people in the branches are, for the most part, really nice. They aren't empowered to do anything more than what the system allows them to but they do it nicely. Reviewed on: 31st May 2017

Modern banking

App is fantastic, easy day to day banking, natwest always seem to be on the ball with technological advances (apple pay, fingerprint access etc) there are still cumbersome basic issues to be addressed like pending transactions but overall very happy with service Reviewed on: 30th May 2017

Read your terms, they will cheat you if they can.

I got charged for a purchase in the UK online for exchange fees, from GBP to GBP. When I enquired I got told "there are winners and losers, and today you just lost" Reviewed on: 30th May 2017

Reliable bank

Banked with Natwest for over 10 years and they have never let me down. Good rates on loans and their customer service is good. Only bad point is that they are shortly closing my local branch. Reviewed on: 30th May 2017

Opened two accounts for me when applied just the once

I applied to open an account which then timed out, it asked me to reapply, however when i did they set up two accounts for me! This is now showing on my credit score which is frustrating as this cannot be amended. Reviewed on: 29th May 2017

No thrills.

A great account that has few extras but great customer service. Reviewed on: 29th May 2017

limited cash machines

can only get cash out at natwest Reviewed on: 20th May 2017

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