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NatWest: Cash ISA reviews

4.16
Based on 93 reviews, last reviewed 12th Mar 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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62%
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20%
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5%
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9%
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4%

Latest highest rating:

5

Always appointments to discuss money matters Frie... Always appointments to discuss money matters Friendly courteous and I trust them Reviewed on: 12th March 2025
Margaret Gallagher's avatar
Margaret Gallagher

Latest lowest rating:

2

The interest rate on the Help to Buy ISA is very poor. The interest rate on the Help to Buy ISA is very poor. Reviewed on: 23rd November 2024
Douglas B's avatar
Douglas B

About this product

NatWest offers two types of cash ISAs - an instant access cash ISA and a fixed rate cash ISA.

NatWest offer one year or two-year fixed rate cash ISAs which can be opened with £1,000. The NatWest Instant Access ISA can be opened with just £1.

NatWest Cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Cash ISA reviews (93)

Review of the NatWest, Cash ISA:

shame - I used to like natwest but awful pricing for loyal customers

2
I've been with Natwest 15+ years and always saved/banked with them but every year for last 5 years they have continued to reduce my cash ISA interest rate without fail. It is now a pathetic 0.75% and as a gold account customer (paying £20 p/m) and banking with them for 15+ years I see this as pure profiteering. I have already started to invest my cash elsewhere and will shift my ISA. Then the incentive to continue to bank with them will diminish as competition is fierce for current accounts. Shame on you Natwest, you are taxpayer owned, you should show your loyal (taxpaying) customers a better deal. Reviewed on: 25th January 2015

Needed to reactivate isa

5
Reactivate use online was quick service Reviewed on: 22nd April 2021

Efficient

5
Never had a problem with NatWest. So easy to use and simple Reviewed on: 21st April 2021

Cash ISA Reactivation

5
The reactivation was performed very quickly clearly and easily Reviewed on: 20th April 2021

Cash ISA Reactivation

5
I was able to have my cash ISA reactivated via the app messenger service. It pays a good rate if interest and us easily accessed. Reviewed on: 30th March 2021

Good product

4
Good one, although interest could be higher Reviewed on: 11th July 2020

Stable account but low interest rate

2
The interest has dropped rapidly Reviewed on: 29th January 2020

The best banking app out there

5
I recently opened a Help to Buy ISA and a Savings Account with NatWest directly through their app. It's so easy to navigate and looks great too. Reviewed on: 24th January 2020

NatWest is helpful

5
The customers service at my local branch is high quality. The only negative about the branch is the working hours. Reviewed on: 2nd January 2020

G

4
Qwer tyu iOS as did gh jk lz XX bnnv Reviewed on: 24th November 2019

Easy to use

5
Good, easy to use service from the online to the app to in store, staff really helped me find the right ISA for me Reviewed on: 21st November 2019

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