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NatWest: Fixed rate mortgage reviews

4.62
Based on 207 reviews, last reviewed 20th Aug 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
13%

Latest highest rating:

5

Good all rounder Good value products with easy to access and understandable information. Website and app both have a good layout to help find what you need. Reviewed on: 20th August 2026
Steph's avatar
Steph

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest offer fixed rate mortgages.

NatWest mortgages are suitable for first time buyers, home movers, holiday home and buy to let purchases. You can get a personalised, initial indication of how much you could borrow which won’t impact your credit score.

NatWest fixed rate mortgage reviews help you find out what it’s like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Fixed rate mortgage reviews (207)

An easy decision for a 5% first time buyer

5
When other mortgage advisors and banks were making us jump through hoops to secure a mortgage Natwests online portal and personal advisor made it so simple and stress free. We made the decision to take out a 5 year fixed rate to ensure our first five years we could be financially secure and know exactly what our budget was and this has paid off fantastically. I couldn't rate the help advice and ease of using the service higher. Reviewed on: 18th February 2023

Mortgage

5
Excellent service and excellent staff Reviewed on: 18th February 2023

Mortgage for dependent relatives

5
NatWest provided a tailored solution to allow my wife and I to purchase a house for her parents and to keep the payments to an affordable level. Having a track record with the bank meant we sorted the mortgage without any issue. Reviewed on: 18th February 2023

Mortgage

5
So easy to do and was informed every step of the way Reviewed on: 18th February 2023

Helpful

5
This was the first time I have had to get a mortgage by myself and the people from NatWest support me from start to end. They were so knowledgeable and helpful! Customer service was next to none! Fantastic Reviewed on: 18th February 2023

Amazing products from bank

5
I've been offered the best mortgage rate from Natwest and they're simply best and no issues till now. Also, recommended to my colleagues. Great work by Natwest team. Reviewed on: 18th February 2023

Very helpful and stress free

5
Upon application of several banks for a mortgage, I found NatWest was the most helpful, and made applying for a mortgage stress free, and was able to process everything very quickly. Reviewed on: 18th February 2023

NatWest helped us buy our first home

5
Through all worry buying a house NatWest accepted us which has lead to our lovely home Reviewed on: 18th February 2023

A1 Service

5
Very user friendly and easy to understand. Reviewed on: 18th February 2023

Professional. Service

5
Excellent advice, all queries answered, easy to apply Reviewed on: 18th February 2023

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