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NatWest: Fixed rate mortgage reviews

Name: Fixed rate mortgage
Rating: 4.62 (207 reviews)

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4.62

Based on 207 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

13%

Latest highest rating:

5

Good all rounder Good value products with easy to access and understandable information. Website and app both have a good layout to help find what you need. Reviewed on: 20th August 2026

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest offer fixed rate mortgages.

NatWest mortgages are suitable for first time buyers, home movers, holiday home and buy to let purchases. You can get a personalised, initial indication of how much you could borrow which won’t impact your credit score.

NatWest fixed rate mortgage reviews help you find out what it’s like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Fixed rate mortgage reviews (207)

Excellent service

I have been a NatWest customer for over 20 years now and the level of service is good and to a very high standard. The bank always keeps me up to date with new offers and promotions which is extremely valuable in the current UK financial climate. The Stafford branch are always welcoming and the staff are extremely professional and approachable. Thank you to everyone. Steve F Reviewed on: 20th February 2023

Great mortgage

Great customer service and best mortgage for me. Easy to renew and no issues Reviewed on: 20th February 2023

Mortgage

I have paid off a lot more monthly on my mortgage to pay it off earlier Reviewed on: 20th February 2023

Never been anywhere else!!

Always been happy with the rates that I've been offered, always kept well informed and looked after. Thank you. Reviewed on: 20th February 2023

Mortgage and customer service

I am very happy with the mortgage process, the fixed rate is cheaper and the customer service are very good. Reviewed on: 19th February 2023

Customer service

Staff always on hand to help you xx Reviewed on: 19th February 2023

Fast and straightforward

Mortgage application is simple and straightforward Reviewed on: 19th February 2023

Fantastic 1st Mortgage with NatWest

Our experience with our NatWest mortgage has been fantastic. Thank you NatWest. You were so good, we’re staying for another 2 years. Reviewed on: 19th February 2023

Got a great deal

Hope to get another in a year's time Reviewed on: 19th February 2023

Nice and easy

I have all my accounts with NatWest and have for almost 30 years. They are just easy to deal with, make everything simple and it just works!!! Reviewed on: 19th February 2023

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