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NatWest: Fixed rate mortgage reviews

Name: Fixed rate mortgage
Rating: 4.62 (207 reviews)

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4.62

Based on 207 reviews, last reviewed 20th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

13%

Latest highest rating:

5

Good all rounder Good value products with easy to access and understandable information. Website and app both have a good layout to help find what you need. Reviewed on: 20th August 2026

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest offer fixed rate mortgages.

NatWest mortgages are suitable for first time buyers, home movers, holiday home and buy to let purchases. You can get a personalised, initial indication of how much you could borrow which won’t impact your credit score.

NatWest fixed rate mortgage reviews help you find out what it’s like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Fixed rate mortgage reviews (207)

Mortgage

Very easy to renew mortgage, and staff were excellent in giving advice on future opportunities Reviewed on: 24th February 2023

Good bank

Good service putting customers at the heart of this and making things simple Reviewed on: 24th February 2023

Fast Easy Process

Using NatWest was east, clear and great on time. It was the best rate I could get! They have great communications and a very useful app Reviewed on: 22nd February 2023

Easy mortgage

Easy to arrange and easy to manage. Reviewed on: 22nd February 2023

Controlling my mortgage

I love the mortgage bank app. I can see my mortgage reduce every month. I can overpay any time without going into the bank. I can also see what my house is worth. I feel like I'm in control. Reviewed on: 22nd February 2023

Easy to use app

Very good customer service and easy to use app Reviewed on: 22nd February 2023

Amazing Morgage Products

Since I joined Natwest I have received excellent service, Natwest delivered exactly what promised really look afer their customer. Every time my mortgage product expires, Natwest offered me affordable mortgage deals, Initially first two product i had 2years deal, then 3rd one I had for 5 years and I got deal done at 1.64% interest rate which is amazing in current economic situation I so glad & proud to be part of Natwest family. If someone looking for best mortgage deal or fantastic banking o would strongly recommend "Natwest" should be your first choice, trust me you won't regret it so go for it.... Reviewed on: 21st February 2023

Excellent

Excellent customer service. Love using the App to monitor the orogress Reviewed on: 21st February 2023

Review of Natwest

I'm so glad that I bank with Natwest I have my mortgage with them and they were so helpful in getting my fixed rate for me the staff are friendly if you need to contact them through the App they see very helpful I would most certainly recommend Natwest to any friends or family members or anyone I work with. Reviewed on: 21st February 2023

Information

It provides me with all information o need without needing to make a phone call. Reviewed on: 20th February 2023

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