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NatWest: Select Account reviews

View other NatWest products
4.54
Based on 711 reviews, last reviewed 23rd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

5

Been with bank for over 30 years and no concerns Been with bank for over 30 years and no concerns Reviewed on: 23rd January 2026
Amanda Glover's avatar
Amanda Glover

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025
david cauwood's avatar
david cauwood
Read all reviews See your review

About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Select Account reviews (711)

Review of the NatWest, Select Account:

great customer service

4
really good customer service always really helpful and friendly Reviewed on: 9th April 2015
yungalien's avatar
yungalien

Rubbish

1
As a disabled customer I am treated very badly when in branch . I have a hidden disability am not able to stand for long twice I have been shorted to in branch for asking for a chair! Reviewed on: 10th March 2023
Liz msyo's avatar
Liz msyo

Great service

4
I recently switched and rhe process was seamless, and I'm happy with their engagement with their customers. I'm glad I switched. Reviewed on: 10th March 2023
Jedidiah Obinna's avatar
Jedidiah Obinna

Hassle free switch-great bank

5
Moved last year for. -£175 reward. All moved smoothly, good budgeting tools and spending controls. Would recommend Reviewed on: 9th March 2023
Traine's avatar
Traine

Not much to complain about

4
Having banked with NatWest for years my only real complaint is the biometric security (that the app uses for payments above a certain amount) which I have found to be very unreliable. The app works fine otherwise. Reviewed on: 9th March 2023
J's avatar
J

Very Good

5
We had to close our Lloyds account and the Select account was easy switch Reviewed on: 9th March 2023
Barrie Bell's avatar
Barrie Bell

Great service

5
I've been a customer with Natwest since I was a child and the service I get is second to none. When I visit the branch, the staff are welcoming and helpful, never a lengthy queue, and any queries or transactions have always been dealt with promptly and efficiently. They have an user friendly app with lots of features that I'd be lost without. I'd never switch, they're the best. Reviewed on: 9th March 2023
Marie's avatar
Marie

Great app

5
Easy to use,even for me as a first time user! Reviewed on: 9th March 2023
Mark Abram's avatar
Mark Abram

Best bank

5
Easy to use app User friendly Best Bank-customer relationship Reviewed on: 9th March 2023
Tolulope Obembe's avatar
Tolulope Obembe

Excellent app

5
Very user friendly and easy to use app Reviewed on: 9th March 2023
rubabkhan.rk@gmail.com's avatar
[email protected]

Easy to use account

5
I've been with NatWest for a few years now and their app is really easy to use, with notifications of payments to my phone. Reviewed on: 8th March 2023
James's avatar
James

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