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NatWest: Select Account reviews

Name: Select Account
Rating: 4.66 (707 reviews)

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4.53

Based on 707 reviews, last reviewed 29th May 2025

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

I use the select account as a backup current account. I use the select account as a backup current account. I don't use it much because other accounts and banks have better account rewards Reviewed on: 18th April 2025

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Select Account reviews (707)

Review of the NatWest, Select Account:

Aaron needs to learn his customer skills

Just spoken to Aaron, my son was locked out of his online banking. Aaron was very rude, no customer service skills whatsoever. Wasn't helpful in the slightest. Disgusting as an advisor who is meant to help people! Reviewed on: 21st September 2024

There ok nothing special just an ordinary bank

There ok nothing special just an ordinary bank Reviewed on: 10th January 2024

Excellent service

They made me feel at ease when transferring from my old bank and did it within a few days. The staff are very friendly and helpful and I would definitely recommend their customer service. Reviewed on: 27th July 2023

It's ok

It's ok really. Not amazing but could be worse. Reviewed on: 6th July 2023

Easy to manage my money

My natwest current account is easy to manage and access, I mainly bank online and can do most of the things I need to do, although when I can't do something online, I sometimes find it difficult to contact them by phone, and there are not many branches left for me to visit. Reviewed on: 28th June 2023

Great account

I've had a Select account for a few years. It's easy to manage via the app, online and in branch. Reviewed on: 6th June 2023

No hassle

Have been with them for years and find them no hassle at all. App is easy to use too, and I like the round ups/double round ups. Would be nice to have a bit of interest in the Select Account, but I guess that's what saving accounts are for! Reviewed on: 1st June 2023

Great Banking services

Natwest is an easy bank to use, mist stuff is done on the app or online. They are always ready to help and answer any questions you may have. Reviewed on: 31st May 2023

Nice and pleasant UI

Had a good experience with Natwest when compare to other high street banks Reviewed on: 12th April 2023

Best bank by a long shot

Been with Natwest now for 10years+. Would not change to any other bank. Have got family & friends to join too. Reviewed on: 10th April 2023

Efficient and helpful

When I have been lost on the Internet, Cora has navigated me back to safety with the clarity of her advice. Reviewed on: 8th April 2023

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