Smart Money People Logo

NatWest: Reward Account reviews

4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Smooth service and clear terms

5
Communication level is perfect. We are not inundated with notifications and emails. Approving transactions in app is a seamless process Reviewed on: 20th February 2023

Great account.

5
Natwest are always keeping me up to date with offers and changes to the account. They are always there to help. Reviewed on: 20th February 2023

Easy to use and navigate

5
Great products Easy to access everything All accounts in one place No hidden fees Reviewed on: 20th February 2023

Best bank

5
I have account in other bank as well but NatWest service is best. Reviewed on: 20th February 2023

Online banking

5
Quick easy and brilliant service Reviewed on: 20th February 2023

Friendly, excellent service

5
I have been in to the bank on numerous occasions to access my account. The staff have always been friendly and extremely competent. Highly recommend Nat Waet Reviewed on: 20th February 2023

A user friendly app and great customer service

4
Using the app I was able to schedule a call to look at my financial health. I had alot of queries and many products needed demystifying. By the end of the call I was confident in setting up numerous new products such as a credit card and home insurance. Reviewed on: 20th February 2023

Good and reliable

5
Always they give you advice on your banking and and support if only. Reviewed on: 19th February 2023

Fantastic support, easy to view app

5
On line is, easy to use, always updating to make it easy to bank with them. They lead where others follow. Great team. Reviewed on: 19th February 2023

Best ever

5
Best bank, app, services etc ever in the whole UK Reviewed on: 19th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Rooster card

    from NatWest 4.94 from 17204 reviews
    NatWest
    View all products