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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Excellent

I have positive concerns about NatWest bank Reviewed on: 19th February 2023

Great reward account

Great reward account . Helpful friendly staff Reviewed on: 19th February 2023

Great app

Easy to use app, great staff in my local branch (cromer) Reviewed on: 19th February 2023

Very happy with the service

Happy to have moved bank to NatWest they have been very helpful when needing customer support. Reviewed on: 19th February 2023

Greatness

Excellent bank hassle free Great for online banking and good call handling Reviewed on: 19th February 2023

It's rewarding

Just go on your mobile account you've earned your reward back. It's easy to use and navigate. Reviewed on: 19th February 2023

Easy to use

I have reward account a while now, get money back and I get let it build up, easy to use on the app Reviewed on: 19th February 2023

Best banking App

Great app always improving. Can’t fault it I use it every day Reviewed on: 19th February 2023

Transparent caring and Friendly like family

I have always banked with NatWest and could give numerous positives like helping with me to understand technology and set up my mobile app online banking, always offering me better accounts and rates but I’d like to emphasis the work and support in the pandemic of Covid where the zoom appointments were welcomed has it was a scary time worrying time financially, mortgage risk of losing employment but the reassurance I received and tips of mortgage holidays, spending habits really showed me a caring human side of banking via zoom, this still sticks with me 2-3years on from the original lockdown periods Reviewed on: 19th February 2023

Excellent App for usage.

Very simple steps to operate on our own likectransfers , payments, msnaging finds . Reviewed on: 19th February 2023

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