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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Always great service

I've banked with Natwest for 34 years. If I've ever needed help or advice they have always been great. Reviewed on: 19th February 2023

Amazing account review,tailored to needs

I have banked with NatWest for about 18 years and always been satisfied. Went to the branch sometimes last year, was given a telephone appointment and got an amazing personal banker, no pressure, professional and gave me the best account review I had done in years. The whole time spent was really good and got the best professional advice with great products. Reviewed on: 19th February 2023

Fantastic

Good customer service, app is easy to access, everything looks great and am happy with natwest bank Reviewed on: 19th February 2023

Easy to use and well laid out app

Its extremely easy to use and very functional it gives me the information i need quick and is reliable and makes day to day planning easy for me Reviewed on: 19th February 2023

Brilliant app

I’m 68 and have no problem using this app every day Reviewed on: 19th February 2023

Love receiving rewards back

I changed my bank account to the rewards as I loved the idea that I could gain money back from using things such a direct debit to pay bills. Reviewed on: 19th February 2023

Great bank

Nice experience great service every thing perfect I recommend all friends and family open your account in natwest bank. Reviewed on: 19th February 2023

Brilliant

Transferred to Nat West about 4 years ago, best thing I have done. They are very helpful, the app is one of the easiest to use and they are updating constantly Reviewed on: 19th February 2023

Reliable and Dependable

Great to use home and abroad allows access to your account anytime anyplace Reviewed on: 19th February 2023

Peace of Mind

Banking with NatWest gives me Peace of Mind everyday Reviewed on: 19th February 2023

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