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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Excellent service

Good service good app always can get on and use Reviewed on: 19th February 2023

Excellent

I have positive concerns about NatWest bank Reviewed on: 19th February 2023

Great reward account

Great reward account . Helpful friendly staff Reviewed on: 19th February 2023

Great app

Easy to use app, great staff in my local branch (cromer) Reviewed on: 19th February 2023

Very happy with the service

Happy to have moved bank to NatWest they have been very helpful when needing customer support. Reviewed on: 19th February 2023

Greatness

Excellent bank hassle free Great for online banking and good call handling Reviewed on: 19th February 2023

It's rewarding

Just go on your mobile account you've earned your reward back. It's easy to use and navigate. Reviewed on: 19th February 2023

Easy to use

I have reward account a while now, get money back and I get let it build up, easy to use on the app Reviewed on: 19th February 2023

Best banking App

Great app always improving. Can’t fault it I use it every day Reviewed on: 19th February 2023

Transparent caring and Friendly like family

I have always banked with NatWest and could give numerous positives like helping with me to understand technology and set up my mobile app online banking, always offering me better accounts and rates but I’d like to emphasis the work and support in the pandemic of Covid where the zoom appointments were welcomed has it was a scary time worrying time financially, mortgage risk of losing employment but the reassurance I received and tips of mortgage holidays, spending habits really showed me a caring human side of banking via zoom, this still sticks with me 2-3years on from the original lockdown periods Reviewed on: 19th February 2023

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