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NatWest: Reward Account reviews

4.77
Based on 950 reviews, last reviewed 12th Jun 2025
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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1%
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1%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025
Tony Estabrook 's avatar
Tony Estabrook

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024
Geoff N C's avatar
Geoff N C

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Best bank!

5
Happy with the service provided so far. Excellent customer services! Reviewed on: 19th February 2023

Very Friendly

5
Friendly helpful staff. Helped us to save alot with rewards. Reviewed on: 19th February 2023

Fantastic

5
Always helpful and very efficient. Love banking with NatWest and wouldn’t go anywhere else. Reviewed on: 19th February 2023

Pretty decent

5
Headline says it. Decent enough bank Reviewed on: 19th February 2023

NatWest banking App

5
Very user friendly Have a lot of features, including accessing mailbox Reviewed on: 19th February 2023

Great and helpful bank

5
I have always had a good experience with NatWest and am happy to say I feel the same with their rewards account. I have earned £100 back in rewards for my regular shopping. On top of that I love the options available and the ease of use. The fact I can move some of the money earned or all of it is a great feature. Or how I can pay towards my credit card bill with it. Ultimately this account has made me even more happy to bank with NatWest. Reviewed on: 19th February 2023

App is very user friendly

5
Useful options within the app like spending analysis Reviewed on: 19th February 2023

Great App features

5
The online banking App is easy to use for everyday banking activities Reviewed on: 19th February 2023

NatWest is the best bank

5
I am so happy with NatWest, their customer service is great, and the app is so easy to use. I am so happy that I am a customer of Natwest. Reviewed on: 19th February 2023

Excellent service

5
Good service good app always can get on and use Reviewed on: 19th February 2023

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