Smart Money People Logo

NatWest: Reward Account reviews

4.77
Based on 950 reviews, last reviewed 12th Jun 2025
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025
Tony Estabrook 's avatar
Tony Estabrook

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024
Geoff N C's avatar
Geoff N C

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

Review NatWest: Reward Account now

Help others make smarter decisions by sharing your own experience. Write a review

NatWest Reward Account reviews (950)

Top Class Accoint.

5
The reward ac is easy to manage and gives great benefits. Reviewed on: 19th February 2023

Reward Account

5
Great account allowing for cashback plus rewards at various retailers. Would recommend it. Reviewed on: 19th February 2023

NatWest Is The Best

5
Banked with NatWest for more years than I can remember and so did my parents. NatWest have always been good to me, graduate advise and loans, sensible overdraft facilities, realistic mortgage provision, efficient Executors account, clear online banking options and savings accounts - I know I pay interest, they need to make money to keep mine safe. I really wouldn’t put my current account in anyone else’s hands, no matter how tempting the switch-over package sounds. I feel NatWest know me. Reviewed on: 19th February 2023

41 years banking with NatWest never had an issue

5
I’ve been banking with NatWest since l was 16 years old, that’s 41 years! It’s never been better, it’s current!!! Great facilities, excellent App, very pleased with the services provided. Reviewed on: 18th February 2023

Good product and service

5
Left and returned to natwest great bank and rewards brilliant Reviewed on: 18th February 2023

Great App

5
Banking so easy. Love the app. Still pop into the branch now and then but the app is so convenient and lots of security features to keep us safe! Reviewed on: 18th February 2023

Helpful banking

5
Good customer service and help was available when I needed it the most. Reviewed on: 18th February 2023

Great bank to bank with

5
I have 3 accounts all easy to use on the banking app and always friendly staff when I need to visit the bank Reviewed on: 18th February 2023

Best app

5
Very accessible mobile app so easy to navigate Reviewed on: 18th February 2023

Good fun

5
I enjoy collecting my rewards.It is good fun and rewarding. Reviewed on: 18th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Natwest Rooster Money

    from NatWest 4.92 from 13255 reviews
    NatWest
    View all products