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NatWest: Reward Account reviews

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4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
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1%
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1%
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1%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M
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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Best bank by far

5
NatWest are such a great bank - they are always coming up with ways to make it easier for their customers, their app is so user friendly and I love how much I am earning with my reward account. Customer service is always top notch and I am regularly recommending NatWest to friends and family who want to switch, very happy customer for over 10 years of banking with NatWest! Reviewed on: 19th February 2023
holly_atkin_19@hotmail.com's avatar
[email protected]

Easy, rewards every month,

5
Easiest banking app I have. Always being updated with new features. Paid for having the account just by logging in and having direct debits which covers the monthly charge and more. Reviewed on: 19th February 2023
Kat's avatar
Kat

Happy

5
They are a reliable bank. Ì want my whole family to use them Reviewed on: 19th February 2023
Ben Samuel's avatar
Ben Samuel

Excellent service

5
I have introduced NatWest to my family and my colleagues. NatWest is not just a bank, it's a community! Reviewed on: 19th February 2023
Prince Opeoluwa Omo Jigaloye's avatar
Prince Opeoluwa Omo Jigaloye

Brilliant bank

5
Fabulous bank great customer service Reviewed on: 19th February 2023
Hazel longstaff's avatar
Hazel longstaff

Excellent app & easy to operate

5
This banks app is excellent .it service is great Reviewed on: 19th February 2023
Ismail 's avatar
Ismail

Excellent service

5
Makes modern day banking so easy Reviewed on: 19th February 2023
Rosie Smith 's avatar
Rosie Smith

Great bank

5
Great app and easy to use. Rewards for using my card on various retailers Reviewed on: 19th February 2023
Wayne Shaw's avatar
Wayne Shaw

Customer Services

5
Always provide a great customer service and value the customer Reviewed on: 19th February 2023
undead 666's avatar
undead 666

Amazing bank

5
I’ve been banking with Natwest since I was 15 years of age. I would never choose another bank over them. They have been kind, understanding and very helpful to me throughout my years of banking and I’m happy to be a customer of the NatWest group. Reviewed on: 19th February 2023
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