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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Friendly bank with good app

Natwest always have a good customer service. Plus their app and website are easy and straight forward to use. Reviewed on: 19th February 2023

Top Class Accoint.

The reward ac is easy to manage and gives great benefits. Reviewed on: 19th February 2023

Reward Account

Great account allowing for cashback plus rewards at various retailers. Would recommend it. Reviewed on: 19th February 2023

NatWest Is The Best

Banked with NatWest for more years than I can remember and so did my parents. NatWest have always been good to me, graduate advise and loans, sensible overdraft facilities, realistic mortgage provision, efficient Executors account, clear online banking options and savings accounts - I know I pay interest, they need to make money to keep mine safe. I really wouldn’t put my current account in anyone else’s hands, no matter how tempting the switch-over package sounds. I feel NatWest know me. Reviewed on: 19th February 2023

41 years banking with NatWest never had an issue

I’ve been banking with NatWest since l was 16 years old, that’s 41 years! It’s never been better, it’s current!!! Great facilities, excellent App, very pleased with the services provided. Reviewed on: 18th February 2023

Good product and service

Left and returned to natwest great bank and rewards brilliant Reviewed on: 18th February 2023

Great App

Banking so easy. Love the app. Still pop into the branch now and then but the app is so convenient and lots of security features to keep us safe! Reviewed on: 18th February 2023

Helpful banking

Good customer service and help was available when I needed it the most. Reviewed on: 18th February 2023

Great bank to bank with

I have 3 accounts all easy to use on the banking app and always friendly staff when I need to visit the bank Reviewed on: 18th February 2023

Best app

Very accessible mobile app so easy to navigate Reviewed on: 18th February 2023

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