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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Fabulous

The service was prompt and efficient. Staff was friendly and helpful for my response and support. Reviewed on: 18th February 2023

Pays for itself and more!

Amazing benefits and freebies and , I get tons of value from it and super easy to do my banking Reviewed on: 18th February 2023

Best bank

Friendly staff and real people, not machines to talk to you. Excellent app, too. Reviewed on: 18th February 2023

Efficient

Quick and easy to setup. Was such a smooth process. Really happy overall Reviewed on: 18th February 2023

Fast and hassle free app

Compared to other banks apps that I use . I find this app hassle free and easy to navigate through. Reviewed on: 18th February 2023

Best app so far

Used many apps and i quite like this one . Had a few niggles but updates soon sorted that out. Reviewed on: 18th February 2023

Banking App

Very useful and extremely user-friendly Banking App Reviewed on: 18th February 2023

Excellent service

Great customer service experience Reviewed on: 18th February 2023

Amazing banking app

Amazing bank really reliable. Fast customer service. Reviewed on: 18th February 2023

Efficient, practical and accessible

After sticking with the same bank for 16 years, I moved to Natwest for improved service. They have surpassed my expectations repeatedly for various daily banking needs and I haven't looked back. Reviewed on: 18th February 2023

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