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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Good fun

I enjoy collecting my rewards.It is good fun and rewarding. Reviewed on: 18th February 2023

Easy to use

The online app is easy to use with quick access and plenty of information to get hold of with the touch of a button. Reviewed on: 18th February 2023

Awesome

Very happy with the app experience. Seamless and easy yo use for almost all kinds of transactions. Reviewed on: 18th February 2023

Easy app to navigate

The NatWest banking app is one of the most straightforward easiest apps to use its straightforward way of switching between accounts or sending money Is 10/10 for me Reviewed on: 18th February 2023

Easy app to use and navigate.

I use my natwest banking app daily to manage my reward account. I find it simple to use and navigate. I am able to effectively manage my account using the app and find no reason to make contact with natwest in any other way. I'd describe myself as someone who is not tech savvy yet find I can use this app very easily. Reviewed on: 18th February 2023

Unmatched rewards portal.

Viewing your rewards with NatWest is very simple and gives you clear options to trade up your rewards or move them into one of of your other accounts. A really fluid experience overall. Reviewed on: 18th February 2023

Great account

Very user friendly, have had no problems with this account Reviewed on: 18th February 2023

Best Banking App

NatWest’s banking app is the best banking app I have used thus far. Reviewed on: 18th February 2023

Excellent. money management made easy.

Easy to use app. helps keep track of everything coming in and everything going out. Great for planning ahead too. And other bank accounts can be shown as well. Reviewed on: 18th February 2023

Never had an issue

Been with natwest for nearly 9 years never had any issues and the natwest app is fantastic, everything you need all in one place! Reviewed on: 18th February 2023

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