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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.77

Based on 950 reviews, last reviewed 12th Jun 2025

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Brill.

Love the app, easy, straight forward and simple to use. Reviewed on: 18th February 2023

A great bank which fulfill all my needs

I’m with Natwest for 5 years now and never had a problem, they are always ready to help whenever I need them and always provide great service Reviewed on: 18th February 2023

Great customer service

Been with NatWest since I was 17 years old and they have always been loyal and helpful Reviewed on: 18th February 2023

Amazing

NatWest is always helpful in day-to-day finances! App keeps getting better and better Reviewed on: 18th February 2023

Natwest

Defiantly the best bank I’ve been with Reviewed on: 18th February 2023

Great customer service and support

Had a financial review with them and they gave me more information about their saving products etc and it's really benefitted me Reviewed on: 18th February 2023

Never have had a problem, excellent service.

I have banked with Natwest for years, always helpfull, freindly and quick. Reviewed on: 18th February 2023

Easy and simple

The account does everything I need, the app is very easy to use with a good clear layout and any communication from Natwest is very easy to understand. Reviewed on: 18th February 2023

NatWest

Always been dealt with well and any problems resolved quickly Reviewed on: 18th February 2023

Great Bank

Great experience have always received from my bank ever since have been banking with them Reviewed on: 18th February 2023

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