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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Peace of Mind

Banking with NatWest gives me Peace of Mind everyday Reviewed on: 19th February 2023

Good experience

Easy to use and transfer between account Reviewed on: 19th February 2023

Great Bank Natwest

Good Bank with good accounts. I have savings acgounts too. Easy to use on mobile phone app Reviewed on: 19th February 2023

Very prompt

Very good and the online banking app is great Reviewed on: 19th February 2023

Good App

Good, easy to use app. All my accounts visible in one place. Very straightforward and user friendly. Reviewed on: 19th February 2023

Unrivalled: Helpful, Sleek, Easy to use.

I had always been with Nationwide since opening up my first bank account as a teenager. It was only until the end of last year that I switched to Natwest as I was amazed at all the financial advice and helpful tips my boyfriend was getting from his bank (Natwest). Not only did they call him to make him aware of all the upgrades and small useful tips he could to improve his credit score, save money in an easy and manageable way, but they were so proactive about it. I have switched in the last 4 or so months and already I have managed to start investing saving and managing my money in a far more efficient way. Best bank ever and I am so glad I made the switch. Reviewed on: 19th February 2023

Excellent

NatWest have been excellent in all departments in the years I've been with them I've never experienced any issues. Their website & app are both easy to use and any applications are straight forward and easy to use. Would highly recommend. Reviewed on: 19th February 2023

What a easy to use bank

The best bank I have ever used, and will continue to use for a long while! Reviewed on: 19th February 2023

A Bank You Can Trust In

Been with NatWest now for over 25 years. Always been there to help and have certainly shaped my life with all the support. Would not bank with anyone else. Using their app now for past few years with is always very information/helpful. Reviewed on: 19th February 2023

Easy access mobile app

Natwest customer service is great, their mobile app is very much user friendly and easy access for everything and their response for any application is very quick and prompt. Reviewed on: 19th February 2023

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