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NatWest: Reward Account reviews

4.77
Based on 950 reviews, last reviewed 12th Jun 2025
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025
Tony Estabrook 's avatar
Tony Estabrook

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024
Geoff N C's avatar
Geoff N C

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Easy, rewards every month,

5
Easiest banking app I have. Always being updated with new features. Paid for having the account just by logging in and having direct debits which covers the monthly charge and more. Reviewed on: 19th February 2023

Happy

5
They are a reliable bank. Ì want my whole family to use them Reviewed on: 19th February 2023

Excellent service

5
I have introduced NatWest to my family and my colleagues. NatWest is not just a bank, it's a community! Reviewed on: 19th February 2023

Brilliant bank

5
Fabulous bank great customer service Reviewed on: 19th February 2023

Excellent app & easy to operate

5
This banks app is excellent .it service is great Reviewed on: 19th February 2023

Excellent service

5
Makes modern day banking so easy Reviewed on: 19th February 2023

Great bank

5
Great app and easy to use. Rewards for using my card on various retailers Reviewed on: 19th February 2023

Customer Services

5
Always provide a great customer service and value the customer Reviewed on: 19th February 2023

Amazing bank

5
I’ve been banking with Natwest since I was 15 years of age. I would never choose another bank over them. They have been kind, understanding and very helpful to me throughout my years of banking and I’m happy to be a customer of the NatWest group. Reviewed on: 19th February 2023

Friendly bank with good app

5
Natwest always have a good customer service. Plus their app and website are easy and straight forward to use. Reviewed on: 19th February 2023

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