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NatWest: Reward Account reviews

4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Amazing banking app

5
Amazing bank really reliable. Fast customer service. Reviewed on: 18th February 2023

Efficient, practical and accessible

5
After sticking with the same bank for 16 years, I moved to Natwest for improved service. They have surpassed my expectations repeatedly for various daily banking needs and I haven't looked back. Reviewed on: 18th February 2023

Brill.

4
Love the app, easy, straight forward and simple to use. Reviewed on: 18th February 2023

A great bank which fulfill all my needs

5
I’m with Natwest for 5 years now and never had a problem, they are always ready to help whenever I need them and always provide great service Reviewed on: 18th February 2023

Great customer service

5
Been with NatWest since I was 17 years old and they have always been loyal and helpful Reviewed on: 18th February 2023

Amazing

5
NatWest is always helpful in day-to-day finances! App keeps getting better and better Reviewed on: 18th February 2023

Natwest

5
Defiantly the best bank I’ve been with Reviewed on: 18th February 2023

Great customer service and support

5
Had a financial review with them and they gave me more information about their saving products etc and it's really benefitted me Reviewed on: 18th February 2023

Never have had a problem, excellent service.

5
I have banked with Natwest for years, always helpfull, freindly and quick. Reviewed on: 18th February 2023

Easy and simple

5
The account does everything I need, the app is very easy to use with a good clear layout and any communication from Natwest is very easy to understand. Reviewed on: 18th February 2023

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