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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.78

Based on 950 reviews, last reviewed 12th Jun 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Great customer service

A great bank that cares about its customers. Yearly reviews to ensure you know all about their available products and to check your financial needs. You can do everything on the app from applying for loans, reviewing and amending standing orders, paying in cheques and you can see all the accounts you hold even if their not a natwest account. I love this bank, they are always available to help Reviewed on: 18th February 2023

Best banking app ever!

I can do everything I need to do without needing to call anyone, or go into the bank. It’s so easy to use and responsive, and makes me feel in control of my finances. Reviewed on: 18th February 2023

NatWest app Great Banking

The app is easy to use. What I like best is that you receive a message every time you make a purchase so that if you haven't made that purchase, you can contact the bank immediately so that they can take further action. Reviewed on: 18th February 2023

Great banking app

Switched to NatWest from another high street bank few months ago and can't be more satisfied with the app. It's fast, secure, intuitive and provides all the features and integrations I need. Highly recommend. Reviewed on: 18th February 2023

Trusting bank

Never had any problems with banking and talking over problems with phone calls Reviewed on: 18th February 2023

Very easy to do

I have no problem with review, and have no problem with NatWest Reviewed on: 18th February 2023

. Easily Access to App

Natwest app is very easy to access, I think from the age of 5 years and above can use this app easily, that means any user (customer) can easily use this app without getting confused Reviewed on: 18th February 2023

best banking app from all banks out there

It has so many features that others do not. Reviewed on: 18th February 2023

NatWest bank is best for the whole Uk bank and they have a good services for their customers

NatWest bank is a good bank that everyone should be save your money over there Reviewed on: 18th February 2023

Fantastic!

I’ve been with NatWest for just over a year and the service is fantastic! The rewards account is a great way to treat yourself every now and then. And you can use that extra bit of money however you want! Reviewed on: 18th February 2023

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