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NatWest: Reward Account reviews

View other NatWest products
4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M
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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Excellent

5
Good and easy to use Thanks Natwest team. Reviewed on: 18th February 2023
Augustine 's avatar
Augustine

Just so easy and problem free

5
Very easy and clear to use. Never had a problem to report, opened accounts on line, easy to manage. Reviewed on: 18th February 2023
Richard Jago's avatar
Richard Jago

Brilliant

5
Flawless banking app brilliant bank Reviewed on: 18th February 2023
Ty Ward's avatar
Ty Ward

Helpful

5
Always helpful staff are great nothing too much trouble always smiling Reviewed on: 18th February 2023
Helen Harris's avatar
Helen Harris

very good

5
I am satisfied with this obtiune Reviewed on: 18th February 2023
Razvan Diaconescu's avatar
Razvan Diaconescu

Unique experiences

5
The very best practices and customer support services. Kudos to Natwest Bank. Reviewed on: 18th February 2023
Dr Victor A's avatar
Dr Victor A

Best app ever

5
very easy to use ! really quick! Reviewed on: 18th February 2023
Raluca Elena Muca 's avatar
Raluca Elena Muca

Best banking app

5
I have been a Natwest customer for many years and I love the banking app. Very easy to use with great features and very secure. Reviewed on: 18th February 2023
Lisa Allen's avatar
Lisa Allen

Great service

5
Great service, fantastic banking app. Always helpful staff Reviewed on: 18th February 2023
Dawn Hutton's avatar
Dawn Hutton

Fantastic!!

4
Brilliant banking app. The ease of use is impeccable. Reviewed on: 18th February 2023
Victor 's avatar
Victor

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