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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.78

Based on 950 reviews, last reviewed 12th Jun 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (950)

Good Bank

Very good no problems in 8 years Reviewed on: 18th February 2023

Best Bank

I have been a customer at NatWest for over 50 years and never had cause to switch my banking provider. I find it an extremely friendly bank and the online banking facilities and app are really easy to use. Keeps you informed of all transactions and requests authority before making large payments to suppliers. Helps and makes managing money easy. Reviewed on: 18th February 2023

Excellent app

It’s very easy to use app to send and make payments. The best app out here of other bank apps I use. Reviewed on: 18th February 2023

A helping hand

The app is so user friendly, you have so much information at your fingers and products such as higher interest savings accounts, investment ISAs and credit cards can be applied for in moments. Guidance is accessible through video appointments and sign posting to resources, experts and tailored advice is freely given. The Reward account provides cash back for spending and this has been a small but invaluable helping hand during the cost of living crisis Reviewed on: 18th February 2023

Fantastic bank and fantastic online banking

10/10 - would always recommend my friends and family to NatWest. No doubt. Reviewed on: 18th February 2023

Always good deals and customer services

Always good deals and customer services Reviewed on: 18th February 2023

Great bank

I've had numerous bank accounts however the NatWest reward account and reward credit card are the best. Reviewed on: 18th February 2023

Best for me

I trust this bank for 50 odd years Reviewed on: 18th February 2023

Amazing

Fantastic offers and easy to use Reviewed on: 18th February 2023

App is great, service is great.

Easy to get in contact with people. App is fluid and initiative. Reviewed on: 18th February 2023

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