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NatWest: Reward Account reviews

4.78
Based on 971 reviews, last reviewed 20th Feb 2026
1500% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
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1%
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1%
See only 1 star reviews
1%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026
Debbie Alonso's avatar
Debbie Alonso

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Easy to use

5
Easy to use and sign on. Intuitive Reviewed on: 18th February 2023

Easy to use app

5
Everything is in one place and very clear. It works intuitively so you see what you are looking for where you expect to see it. Reviewed on: 18th February 2023

Very Best!

5
Excellent customer service Alot of benefits! Easy to use mobile app Reviewed on: 18th February 2023

Fab service

5
Great in all respects. Always reliable and easy to use. Reviewed on: 18th February 2023

Very good and intuitive app

5
It’s very easy to use use it. You can make your way easier with the app. I use it almost everyday. Reviewed on: 18th February 2023

Love my bank!

5
Natwest is always there to help. Reviewed on: 18th February 2023

Best value

5
Great value account to earn rewards Reviewed on: 18th February 2023

Brilliant digital banking

5
It's just so easy to bank with you on mobile, computer or in branch. I have never had any problems and have banked with you for over 40 years. The reward account gives money back every month for the direct debits you have. It soon mounts up. I have found the Q&A very helpful and the online chats too. I would not bank anywhere else as I feel comfortable banking here. Reviewed on: 18th February 2023

Excellent bank account with rewards

5
Excellent bank account with an easy to use APP. Reviewed on: 18th February 2023

Best bank ever!

5
Natwest is a great bank, they have good customer service.. Reviewed on: 18th February 2023

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